I love the clothes here but I do wish…
I love the clothes here but I do wish the customer service was better. I was sent the wrong items from my order and they would not fix it.
By Ana R.
The Fair Hearing score
1.4/ 5
Bad
154 reviews
Rating distribution
Select a line to read only those reviews.
What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About LOFT
LOFT is all about style. Our women's clothing is feminine and casual, including women's pants, dresses, sweaters, blouses, denim, skirts, suits, accessories, petites, tall sizes and more. Shop online or in one of our 500 stores.
LOFT (loft.com) has 154 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
- Also known as
- loft.com
- Website
- loft.com
- Category
- Clothing & Underwear
- Location
- Mahwah, New Jersey
- Listed on The Fair Hearing
- 2026