In-N-Out BurgerReviews of locations.in-n-out.com

The Fair Hearing score

4.3/ 5

Great

70 reviews

In-N-Out Burger4.3Great

Rating distribution

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

In-N-Out Burger is an American regional chain of fast food restaurants with locations primarily in the Southwest and the Pacific coast.

In-N-Out Burger (locations.in-n-out.com) has 70 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.

Showing 2 reviews with 2 stars · Clear filters

Sep 2, 2026
I went back a second time because the…
I went back a second time because the first time they forgot my fries. They charged me over seven dollars for fries I didn’t receive. The second time I went, the bun was ice cold. I think they just taken it out of the freezer. The fries were leathery or cardboard tasting. I really don’t see what the hype is for in and out burgers. They did comply next order but it was very disappointing. I have always said that advertising is what draws people in. I would not wait again in a line half way around the parking lot to order my lunch. It’s too commercialized. Sorry folks that is just my experiences with them.
By Wilfred
Mar 24, 2026
Very cold food at In-Out Burger
I was from.a.staye which doesn't have an In-Out burger. When I arrived at lunch time. It was busy and crowded. I ro my meal to go. When I got several miles away. Both the burger and fries were very cold. So much so that I threw them away.
By James T.