Dignity HealthReviews of locations.dignityhealth.org

Didn't even want to give a star.my wife had an appointment with the nurologist that was made a year and a half ago.her appointment was coming up and they called and said that the doctor was sick.now she just called and they said that they wouldn't be able to see her until march.what a screwed up company.i would not send my worst enemy there.

I went to Dignity Health 07/25/2022 due to having a sensitivity to light in one eye causing pain and a headache. My eye was really red! I went to the ER on Sahara and Decatur, Las Vegas, NV. I saw a Doctor who ran one test and gave me some motrin (4) and then said, she wants me to go to another hospital. She chose UMC. I said to her I do not have insurance and going to another hospital will be a waste if they do the same test. I rather not get charged double. She assured me that UMC has more equipment and she has done all she could do. I left in the same situation I arrived in and that was a hospital. They later charged $2300 for being than an hour. I wasn't even given a prescription for anything! Instead, I was charged $98 for a prescription. I think they are looking at the 4 Motrins and charging me $98 for 4 motrins. I can say it over and over and it will never make sense. The way I was treated was unethical and I am now filing a complaint with the Medical Board for negligence and mistreatment. I went to UMC since the doctor advised me to go. UMC did the exact same thing. THESE HOSPITALS ARE GARBAGE! I been in Nevada since 2019 and had 7 appts for a physical and since the doctors what's you to swab yourself and diagnose you without checking, I HAVE NOT HAD A PHYSICAL AND WILL NEVER SWAB MYSELF! You are better off going to You tube to diagnose yourself. It being 2022, here I am without insurance and I am treated the exact same way! So this is really a big problem! The doctors in AMERICA are lazy GREEDY AND CARELESS. How in the world is the treatment I received worth over $300. To be charged over $2000 says to me they take advantage of the patients, we are not there to be cared for. We are their to keep the doctors who's sitting in this EMPTY HOSPITAL employed so they could pay their bills. As for the patients NO ONE CARES ABOUT US! They can careless if we drop tomorrow! As long as they got our information to have someone to OVER CHARGE for a high school treatment, they are happy! I can't even call what they did even high school. Dignity Health treated me like I was nothing! Pushed me away just so I could go and get the same exact treatment from another hospital who told me they were sending ANTIBIOTIC and instead sent Allergy Eye Drops and it made matters worse. THIS MIS DIAGNOSIS IS BEING IGNORED! I called Dignity Health and told them what happened and they said, you can come back through the ER and keep in mind that will accumulate a second bill. ALL I WANTED WAS HELP FROM A DOCTOR. I had to wait in the pain I was in even after receiving two bills totaling around $3000 from both hospitals. Just to have insurance on 08/13/2022 and after seeing an Ophthalmologist, I have an Infection in my eye and it's being treated with Prednisolone Suspense Eye Drops. NOT AIR! IT WAS NOT AN ALLERGY! BUT WHO CARES RIGHT? I am now seeking Legal Advice because I was misdiagnosed from both hospitals and then billed like they helped me. MY INFECTION GOT MUCH WORSE! SINCE THIS HOSPITAL DECIDED TO PUSH ME AWAY! Hospitals may not have everything! But the one thing I can count own is that they do have Doctors. What you can't see is an issue but at least try to assist me. I am finding it hard to see hospitals as a place for help after being burned in two EMERGENCY ROOMS on the same day! As if I wasn't stressed about my eye! I now stress about my eye and this HUGE BILL THEY BOTH SENT ME! I WOULD HAVE NEVER GONE TO UMC HAD THE DOCTOR NOT TOLD ME, "FOR THE SAKE OF YOUR EYE HEALTH, DO NOT GO HOME, GO TO UMC RIGHT NOW". So no worries! I will use Youtube next time or simply wait in pain until my Insurance starts and bypass hospitals all together. WHEN YOU ARE IN NEED OF A HOSPITAL, SEARCH FOR A SPECIALIST INSTEAD. Seek Legal Advise if this has happened to you as well! I filed a complaint and nothing has happened, I bet they still want $2300 though!

After a 3 month wait for an appointment with a specific doctor, a sixty mile drive to pick up the paperwork for establishing care, we get a call saying the Dr. will be on vacation and the next available appointment is in 3 months. They cancelled us, we did not cancel them. Then instead of seeing that specific doctor, they make an appointment with a nurse, not a doctor. This is bait and switch. Dignity Health affords patients no dignity at all. You’re just a billing opportunity. Be sure to read the Better Business Bureau complaints about this hospital group that has bought up the local medical practices.

I’m updating my review for Dana Jacques, MD. Since my (last/first), review of Dr. Jacques office & her Medical group Mercury Medical reaching out to me via email, Yelp and WebMD. I was very pleased to see that they we’re actually going to work with me and try to resolve the $3300 in lab requests (requested), from Dr. Dana Jacques herself, for 3 pap smears! Well, it was all a big façade! What I’m saying is they purposely reached out to me on social media under Web MD and to my email in a attempt to try to look like they were being responsible and doing their part for them using a lab that charges $1100 per Pap smear for a regular routine women’s yearly OB/GYN check? Now I’m even more upset and feel taken advantage of! So let it be known to every woman out there in the Roseville, Rocklin and or Sacramento and surrounding areas... these doctors and Dr. Dana Jacques and Mercury Medical Practices in particular do not discuss with you and do not care about using overbilling and excessively over charging labs, to order up tests that are hugely inflated and putting women (working women with good insurance that we pay handsomely for each month out our paychecks), like myself in financial hardship situations! Never in my life if I ever paid $1100 for a Pap smear, let alone 3 at $1100 =$3,300 dollars? Again this from when my first Pap smear came back abnormal, the 2nd Pap smear came back better but still slightly abnormal and the 3rd was ordered and it came back normal! Is this a very corrupt system! Are the doctors (and maybe even the staff), are getting kickbacks from the lab and putting the money from Quest Diagnostics in the ordering Doctors pockets? Current situation is that a very nice lady by the name of Sue Bear, Principal Patient Acct. Asst., Otpum 360 reached out to me via email. She quickly passes me off to Mandy Kaur (MGR) at 916-379-2804, Tania Navarrete (Lead) at 916-379-2862! I spoke with both of these ladies and Tania seemed to be concerned and willing to help and then after weeks of not hearing back from any one of the 3 ladies I placed yet another call (3 calls in all) and spoke with Mandy, she was beyond rude and completely disrespectful, telling me that the lab is responsible and that they would be calling me and that they no longer have any kind of responsibility nor will should I be talking to them and I should only be talking to Lab. I’m OK with that only here’s the problem nobody’s ever contacted me, so why would you reach out to me on social media (so that you can look like you reached out to me and that you guys are good guys & not the responsible party to try to resolve the situation when obviously you do not want that)? By the way my insurance paid 80% of these highly inflated and purposefully over charged to patient lab bills, so if you would like to know WHY all of our insurances (whether it’s medical, auto or other...is so incredibly high), it’s because of doctors offices, Dr practices & Labs, all working in cahoots together over billing and overcharging hard-working middle-class and upper middle-class people like us that CAN afford insurance and that’s why we are a INSURANCE POOR SOCIETY!!Who is auditing the charges the doctors offices and labs are charging us? How come the doctor isn’t disclosing to us in our doctors appointments how much our labs are going to be when they’re excessive & ordered by the doctors themselves? Please tell me that you don’t have enough office staff because that’s never been the case in the 50 years I’ve gone to the doctor! There’s ALWAYS plenty of admin and financial people that let you know that you owe money, so how come some of these people can’t come in to Dr. appointment or after appointment to tell us how much our labs are going to be or any other procedure that is recommended by the doctor in excess?? Ladies don’t use Mercy Medical and or Doctor offices (such as Dr. Dana Jacques), that never get back to you when you inquired initially, all those times!