Locations ChipotleReviews of locations.chipotle.com

Salad bar has good selection of healthy items to choose from with multiple bean choices. Mesquite NV

Stop serving burnt chicken, and next time I get burnt chicken in my order I will be returning the bowl.

I gave chipotle and four star rating because the only thing wrong with chipotle is just a burnt chicken, but besides that they have the best the best food I love their burritos. I love their bowls. I love their chicken and guac. I love their drinks and I really did also give them a four because every time I try to call it made me talk to AI and I really didn’t want to but all of a sudden I recommend going to chipotle cause it is the world’s best place I’ve ever been to

I Ordered a Steak Bowl Extra Steak, About a third of the steak was To Fatty and unchewable I visit Chipolted At Two times a week. Always good Clean Food. Having been in the Hospitality business a Good Part of my life I have Experienced all Situations similar to this one , So I thought it was time to Complain, the Manager I believe it was Asia promptly took note of the food And Refunded my money. Exactly what you suppose to do Being the customer is always right .? Kudos to the manager who took action over Isolation. Sincerely Greg Farina

The chicken is so good and also the burritos are incredible!

The 1 in Jacksonville FL is by far the worst the store is cold dreary & gloomy always looks dirty n nasty the staff is full of Lil girls from the projects with wigs & baby hairs to the eyebrows & very nasty attitude there is NEVER A MOD

Rude management, overcharged, and terrible experience — never again. I went to Chipotle and had a truly upsetting experience. I ordered a veggie taco and kindly asked for my guacamole on the side so I could reheat the taco without warming the guac. Instead of accommodating or explaining anything, the manager rudely scolded me in front of the staff and removed not only the guacamole but also the salsa and sour cream from my order — without asking. To make things worse, I was overcharged for chips and guacamole, which I had earned for free through the Chipotle app. When I brought this up, she refused to fix it. I asked to speak with the manager, and she said she was the manager. Another employee said he was the assistant manager but ultimately “answers to her.” The whole exchange was uncomfortable, embarrassing, and unprofessional. I contacted Chipotle headquarters to report the situation — including that the beans, rice, and veggies were not cooked properly — and I received no response. No apology. No refund. Nothing. As a longtime customer, I’m beyond disappointed. I won’t be returning. This kind of treatment is how you lose loyal customers.

I had a couple lunch options at Tuscan Village in Salem New Hampshire, and I chose Chipotle—something quick and comforting. Unfortunately, this visit left a really bad taste, and it wasn't from the food. The moment I walked in, the place just felt off. The dining area looked like it hadn’t been cleaned all morning, and the restroom—don’t even bother. The overwhelming smell of urine was so bad I couldn't use it. I actually left and went to a different business nearby just to wash my hands. That kind of neglect doesn't happen overnight. It reflects deeper issues—probably a regional manager spread too thin, and a local manager trapped in a cycle of low pay, high turnover, and no real support. It showed in the team. The woman behind the counter looked like she hated every second of being there. When I politely asked for mild salsa, she responded with the enthusiasm of someone being asked to donate a kidney. I said “thank you” and got no eye contact, no response, not even a grunt. Just cold indifference. She clearly spent more time doing her makeup than learning basic customer service. I didn’t come in expecting luxury. I came in expecting clean food, a clean space, and some basic human courtesy. Chipotle fell short on all three.