Professional and Fast Service
I will continue to bring my knives in when and as needed. They do a great job, have very quick turnaround times, and the fee is very competitive.
By Dan
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
246 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Local Root, we work to supply chefs and home cooks with the tools they need to cook better, more beautiful food. We seek out cooking tools and kitchenwares manufactured from the best materials, that blend practicality and efficiency with the best in modern design. High quality is always top of mind, and we hope to pass that quality onto you, and into your kitchen, with our selection of cookware, bakeware, cook’s tools, knives, cookbooks, and other kitchen accouterments. Over the past few years Local Root has expanded their service to include 2 levels of knife sharpening, standard service and whetstone sharpening and has become one of the premier destinations for knife sharpening in the greater Boston area, with 48 hour turnaround and drop off location in Cambridge, and Newton Lower Falls We’re a locally owned business on Observatory Hill in Cambridge, Massachusetts and at The Mill at Newton Lower Falls in Newton Lower Falls, Massachusetts, and take pride in providing all our customers with a very personal level of customer service. We think that matters and hope you will too as you grow as a cook and equip your kitchen with tools built to last a lifetime.
Local Root (localroot.com) has 246 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
246 approved reviews, newest moderated first
I will continue to bring my knives in when and as needed. They do a great job, have very quick turnaround times, and the fee is very competitive.
By Dan
They inexpensively straightened & sharpened the blade on my 9" knife. They also have a wonderful collection of kitchenware. The staff is very considerate and helpful.
By Don
I recently had some knives sharpened at Local Roots. Not only were the knives very well sharpened but they really went above and beyond to get them fine in a timely manner. They have a 48 hour turn around policy on sharpening. Unfortunately, their machine broke while my knives were due to be worked on. Jonathan actually ended up getting a former mentor to do the knives ( on a Sunday) and then emailed me promptly to let me know they were done. The whole process took only one day longer than initially promised, and Jonathan couldn't have been more professional, apologetic and attentive throughout. The prices are also very reasonable. I will not go anywhere else to have my knives sharpened.
By Edie
Good job sharpening my knives and very friendly and hospitable treatment by the store manager (Cambridge).
By Joyce
The knife came out nice and sharp! It would be nice if they offered to mail the sharpened knives back to you, though.
By Yakov
Local Root has beautiful kitchen wares and the added bonus of offering knife sharpening services. You can go with the excuse of dropping off your knives and then be tempted into buying something for the kitchen. Then you get to return, pick up your knives and buy something else. It's that tempting.
By Laurie