LOBSTR Stellar WalletReviews of lobstr.co

Tried to get cash out, Sent xlm to address mentioned. Xlm sent, no money sent to account. Customer service silent, so far its been 3 weeks. Nothing from Customer service but gibberish. Avoid this company at all costs. I have had no problem with getting cash out from, ettoro, kraken, or blockchain. This company is a rip off.

After lack of responsiveness for days from support staff, they would not provide a refund for a subscription that I purchased and immediately requested a refund for as I saw it would not work for my needs. I've never interacted with such a scammy software company that does not refund for an immediate cancellation request on a subscription that was never used. Their weird usage policy of daily usage amounts makes this not work for most scraping use cases that have variable scraping demands.

By having a customer service. Tey don't care no phone number. At some point you will all need service it won't be here

Terrible. Tried to withdraw XLM on a Thursday. Was told by customer service takes 24 hours. Friday nothing, Saturday nothing. Monday nothing. Escalated a "ticket" - noone has got back to me about having received the XLM or when I can expect the money in my account... finally Monday evening the XLM was returned to my wallet so I am back in the start position! Cannot seem to withdraw to bank account and three customer service staff lied or unhelpful and just say expect an email in 3 - 5 working days from the "ticket". This is rubbish. Their fees are also far too high. Trying to withdraw everything away from them to use a better service.

Do not recommend, locked out after getting new oh, I was wrong for not having my key saved , all I needed was a reset of my authenticator and but they did everything not to help me , said sorry use your key , answered all questions , sent what I had last in account, Was willing to live chat , send id again with news paper or whatever, And on top they allow any trash tokens and promote them through their people like whipppppp

transaction pending 6 days. No customer service. they talk and do NOTHING. Let you wait for over an hour. Linked wallet pending verification 6 days. No answer from customer support. This is extremely untrustworthy. AVOID

Support said they clawbacked all my assets 10000 worth and then claim in neeed to put 10000 more to get it back And they have thousands of complaints just like me reported to law enforcement

Stay away from this app! It’s an absolute scam. They recommended LOBSTR Vault so I downloaded it. The signature locked in pending status which without it I could not do complete any transactions. No help desk it goes to an error page, no physical address to write them, no phone number to call them, no live chat, no support chat. I have emailed them multiple times with zero answers. I tried to reset my account with my secret code and now all of my crypto I purchased is GONE!! Do not use this app unless you want to loose your money!! There is no one to help you if you have any issue!