Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
191 reviews
Loanguys.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With our team having more than 30+ years of experience and over thousands of funded loans, we are one of the top choices for real estate financing. Big or small, LoanGuys.com does it all.We pride ourselves on funding the impossible, successfully securing deals that traditional banks won’t consider. We are a no-experience required lender, which means you don’t need to have two to three successful deals under your belt just to qualify. Bad Credit? No Problem. We’ve got you covered there too.Our three main services are Rental Property Loans, Fix and Flip Loans, and Stated Income Loans. We currently have more than $100 million in available capital to invest. Getting pre-approved with our agents will take you just a few minutes and doesn’t require invasive credit checks.We are grateful to every one of our borrowers who have allowed us to grow our lending potential over the last three decades. Over the years, our borrowers have returned major profits for themselves and their investors, generating $250 million+ on $1 Billion in Capital.
Loanguys.com (loanguys.com) has 191 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
191 approved reviews, newest moderated first
Shervin Modir at Loan Guys moved fast and helped me get a closing on an investment property in record time! He took the time to explain everything and really was very fast to respond whenever I had any questions. Definitely recommend using them if you’re looking for fast, personalized service.
By Richard R.
I used their refinancing service. Shervin Modir Was my point of contact. This was an intricate process, but we made it work. They came through as discussed. I would recommend this company. Certainly you can ask for Shervin. He will follow up and stay on top of things for you. He knows the process well and can help you iron out any difficulties.
By M. Z.
Went through the process, we were to close on 12/20/2024. They were late to closing for someone going on vacation, then the holidays and then changed the terms of the approval after it was already approved. They have also attached themselves to my insurance as an also insured without issuing the loan. Please PM and I can provide the email chains.
By Bob
Response from Loanguys.com· Feb 3, 2026
Thank you for bringing this to our attention. We understand how frustrating delays and changes near a scheduled closing can be, and we’d like to clarify a few important points. While a file may receive a conditional approval, final loan terms are always subject to remaining underwriting conditions, third-party verifications, and investor sign-off. If any material information changes or conditions are not satisfied, terms may need to be updated prior to closing. This is standard across the mortgage industry and does not constitute a final or guaranteed approval until all conditions are cleared and documents are executed. Regarding timing, holiday schedules, third-party availability, and borrower readiness can impact closing timelines. We regret that the process did not meet your expectations in this regard.
Shervin was my point-person that I worked with at Loan Guys. The service he provided me was 5 star and white-glove all the way. He was informative and always in contact with me. We closed on time and as promised. Amazing gentleman and professional.
By Justin F.
I’ve had a great experience we closed and i'm liquid again!!! This was a fast process. The team was very professional showing me different options and help me understand each option.i worked with Shervin from day one and he was on top of things always checking in and he moved with the only speed i respect (fast!) Sidenote, I’ve done a lot of underwriting processes, and this was the smoothest one
By Paul A.
Shervin Modir Senior Account Manager, LoanGuys.com (833) 615-6267 ext.108 (818) 639-4009 loanguys.com 21800 Burbank Blvd. Suite 100 Woodland Hills, CA 91367 Unbelievable service!!!! by Shervin Modir who works with the Loanguys.com First of all, I want to thank him for getting me an impossible to obtain by anybody else loan. I wanted to buy a nine-unit multifamily apartment complex in a rural area. (Nine-units are harder to obtain loans for than eight, for some reason.) Before I could make an offer, I had to be prequalified with a loan offer. This was very difficult for me because my credit score was so low. I am very deep in dept on paper, but able to make my monthly payments. I called five different loan officers, and they all said they could not help me. An advertisement popped up on my phone, and thankfully Shervin answered the phone. He kindly said he would look at my loan situation. I was then able to make an offer, and it was accepted. To fix my credit score I had to pay off some credit cards. Still, it takes thirty days to make any real improvements in my credit score. My first quote from Shervin was at the rate around 12 percent APR, with my poor to fair credit rating. After my credit improved, he was able to offer me better rate at 9.2 percent APR, over the next thirty years. I ended up getting a positive cash flow over of 2000.00 a month, with another 1000.00 that can be made rather quickly. Prior to my offer, the property fell out of escrow, because they could not get an appraisal. On my first attempt to get a loan, there were no comparable properties available for me to be able to get an appraisal also. After calling several companies said they also said they were unable to do an appraisal, for the same reason. Shervin never gave up and found me a loan using a different appraisal company! Another great quality Shervin has is that he almost always answers his phone right away. He quickly calls back if he doesn’t answer. He also worked after hours. His loan closer Caroline Liu was great also. She worked hard for me to get my loan, while under the weather to make sure my loan was done on time. Go Shervin! Hire Shervin, the five star loan officer.
By customer
Shervin Modir our account manager made the process so very easy. He was a pleasure to work with and he went above and beyond in every aspect of the process. Things we did not understand he researched and presented them clearly to us. Awesome experience.
By Octavio R.
My experience with this lender was downright infuriating and unprofessional. Their ‘14-day close’ promise is a blatant lie. It took a staggering 28 days, during which I had to chase them relentlessly, even involving my realtor to request a closing extension. This company’s incompetence nearly cost me the entire deal, despite submitting all required documents upfront. Once they get your application, they go silent. Two weeks passed without a single response, and when I finally reached them, they casually claimed they were ‘waiting on the appraisal,’ then disappeared again. I had to request the appraisal results repeatedly, a clear sign of their utter disregard for clients. Their strategy is to drag you dangerously close to the closing date so backing out becomes impossible. On top of that, they hit you with high origination fees, conveniently mentioned only after you’re deep in the process. Their customer service is nonexistent, their timelines are a sham, and they lack any shred of credibility. The loan team are nothing more than slick-talking, snake-oil salesmen. Do yourself a favor and stay far away from this company if you want even a semblance of professionalism or reliability.
By Hoang H.
Response from Loanguys.com· Feb 3, 2026
Thank you for sharing your feedback. We’re sorry to hear that the process felt frustrating and want to provide important context and clarification. Our 14-day close timeline is an estimate, not a guarantee, and is contingent upon timely third-party reports (including appraisal), borrower responsiveness, and underwriting conditions. While we strive to close files as quickly as possible, delays outside of our direct control—such as appraisal completion and delivery—can extend timelines. During periods when an appraisal is pending, there may be limited updates to provide, which can understandably feel like silence, but does not mean the file is inactive. Appraisal reports are completed and released by independent third-party appraisal management companies. We do not control their turnaround times, nor can we release the report before it is formally delivered to us and cleared for borrower disclosure. All loan-related fees, including origination charges, are disclosed in writing on required Loan Estimates and must be acknowledged by the borrower. Fees are never added “after the fact,” and borrowers are free to withdraw at any time if the terms are not acceptable. We strongly reject the characterization of intentional delay or deceptive practices. Our goal is always to close responsibly, compliantly, and in the client’s best interest—never to pressure someone into a transaction.
