LMC TruckReviews of lmctruck.com

Horrible customer service. People are very rude and difficult to get to understand the problem. Had a sheet metal part that was not made correctly. Called LMC truck, got the "Covid" shuffle (short staffed etc.) After explaining the problem to three different parties and sending pictures it was explained to me that someone will get back to me. When they will get to me is the million-dollar question. A month has passed, no return call, no replacement parts. Very slow shipping times. I am done doing business with this company.

Ordered roof drip weatherstip for my 99 GMT400 shipped to Iceland, high quality product and good quick replies to emails. Will definetly buy from again. Thanks

I have purchased know less then 15 0rders front LMC probably will be more. In the last 2 months l have received everything correct shipping has been sent in reasonable amount of time considering no one in this country wants to work anymore! Any one in business would know that there is no one working so you are lucky to get anything these days! Thanks LMC you have a satisfied customer here!

I ordered parts for my truck on 11/08/2022. The bulk of the order came in within 6 days. The large item that they charged $150.00 to ship and said it would be here with in 5 to 7 business days worse case 10 business days. So today comes and I call them and they give me the run around and say for me to call the shipping company myself. They could care less about it being late and not here yet. The so called Manager I spoke with said it’s my problem to find out where the item is. This is the worst company I have ever dealt with not even willing to offer a credit or some money back on the shipping cost. If I could give them 0 stars I would. Once they had there money that was where there nice service ended. DO NOT BUY FROM THEM!!!!!!

This company is absolutely unreliable and dishonest! I would highly suggest everyone stay away. I paid for a item and told it would be available in a week, It has now been two and a half months and still no window. I am told every time that it will be another week or two. They have lied so many times I have lost count! Buyer beware!

Sent the wrong bumper and going on a week now with no resolution. I ordered a bumper for a ranger and they sent a full size truck bumper. I've talked to multiple people and sent several emails and got nothing. Beware of this shady site and buy somewhere else if possible.

Don't expect to have your items shipped timely. Placed an order for 4 bolts and two nuts on 10/30(sunday) and they finally made the label 11.2 then it shipped out 11.3 (thursday), I needed the items timely for a trip. When checking out there is no option to get expediated delivery.

Hello. I wish I could rate the products from LMC. Unfortunately, more than a month after ordering- I still have not received my order. LMC chose to ship my order via freight, despite the fact that none of my parts required it. My shipment was picked up by a freight company called CEVA on Sep 27, 2022 and that is the last time I’ve heard about it. The company called me to schedule delivery for Oct 12th and then just didn’t show up. When called, they said it was coming the next day- again, no show, no call. When I contacted them, they admitted they had no idea where my shipment was. What? When I contacted LMC for help, I spoke to several very nice people. Despite their friendliness, the latest they can tell me is “we’ve initiated a trace and that can take up to 21 days.” LMC- why is this ok? Why aren’t you taking more agressive approach? Let me be perfectly clear- I made a very large order, spending nearly $5,000 at one time. Knowing what I know now, I would have broken the order up into smaller parts- but should I have to make those considerations? What would I do? If I was LMC, I would have immediately replaced the entire order and sent it out via traditional shipping (LMC typically uses FEDEX), then I would take action with the shipper. Why am I paying the price for a shipping company that can’t deliver from Kansas to Virginia? $5000 for this? Why would I ever spend money with LMC again? The people are friendly, but the actions taken are unacceptable. As icing on the cake, I was told they were going to give me a $100 gift card. Guess what happened when I tried to use it? “I don’t see it on your account sir..”. Of course. Why should I be surprised. Do better LMC. You already have my money in your account. A month later and I have exactly nothing to show for it.