Living SpacesReviews of livingspaces.com

Went in to purchase a bunky board and a box spring and was met with less than good customer service. We went right into the sell transaction with no questions asked. I didn’t realize that they don’t have those on the floor to look at but I wasn’t even offered to look at a digital image or ask any questions. Then we discussed delivery and I realized I wanted to change my delivery date and she said it was too late - and then laughed about it. At this point I should have canceled the order but I think I was just in disbelief. There are more than enough retailers to choose from and Living Spaces is now off my list due to this experience.

We enjoyed the very large selection. The very large facility. Comfortable atmosphere, and No annoying high pressure sales associates. The sales staff were very thourgh and knowledgeable. When our furniture was delivered, Justin. Took control, and put our thoughts and fears to rest. Justin was one of the most professional delivery persons I have ever had he pleasure to work with. He was top notch business pro on a scale from 1 to 10 he was a 12.

great work from the staff and the delivery crew dropping the furniture. 10 stars

I recently purchased the Elliot CK/EK Non-Storage Footboard/Slats Panel Bed (item 384108) from Living Spaces, with an original delivery scheduled for Saturday, February 21, 2026. I selected and paid for their delivery option (which I believe was the $99 full-service or similar flat fee at checkout). Just days before (or around that time), I received an email from their Resolution Team explaining a delay due to the item being transferred between their inventory centers—a process they say takes 14+ days. They apologized and said they’d contact me to reschedule once the item reaches their local delivery warehouse. The main frustration: They couldn’t deliver on the original Saturday date, and to get a Saturday delivery now, I’d have to pay an upgraded fee of $139 (up from the $99 I already paid/selected). This feels like a bait-and-switch—charge one price for a specific date, then delay the order on their end and demand more money to stick to a weekend slot that works for most people. Many customers rely on weekends for large furniture deliveries because of work schedules, and it’s unfair to penalize buyers with extra fees when the delay is caused by the company’s internal inventory/transfer issues, not anything on my end. Customer service has been polite in emails, but the lack of accountability for the delay and the sudden fee increase left a bad taste. I’ve been flexible, but this experience has made me question whether I’d shop here again. If you’re considering a purchase, double-check their delivery policies on weekends and be prepared for potential delays and added costs.

Absolutely will NEVER shop here again! 7 DAY return/exchange policy is absolutely RIDICULOUS!! Bar stool started falling apart on day 3 so I ordered new ones from a much better company that I love so much better. I assumed like most people that things have a 30-90 day return policy but nope I contacted them on day 10 and that's what I was told! I was moving into a new home and needed seating so that's why I went ahead and ordered more bar stools under the assumption that I could return the living spaces soon, but that's not how this company operates! I will absolutely be telling every social media outlet, friends, family EVERYONE to not shop here! How is anyone supposed to know if they love something or if it's not going to be a faulty product in 7 days! Do better Living Spaces! And ADVERTISE LOUD AND PROUD ABOUT ONLY HAVING A 7 DAY RETURN/EXCHANGE POLICY SO YOU DON'T SCREW PEOPLE OVER! Put it in your commercials too! I would give it 0 stars if I could!

They where very careful with my big order I am very grateful they care for the products

No pushy sales man!! Went in with one thing and found something completely different. Lots of choices and nicely laid out.

Great selection. Reasonable prices. No high pressure sales people.