Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
183 reviews
SansSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Sans, we believe that home should be your healthiest place. That's why we create thoughtfully designed products that improve the quality of what surrounds you every day—starting with the air you breathe and the water you drink.
Sans (livesans.com) has 183 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
183 approved reviews, newest moderated first
I ordered two of the minis, one for my living room and one for my bedroom. I wake up and am not stuffed up anymore which is huge. I have a 90 lb golden retriever that sheds as he walks. The amount of hair and dander has been significantly decreased which means no more sneezing repeatedly. Very pleased with my purchase.
By Scott M.
I live 1/2 my time in an RV and the small Sans Air Purifier is perfect!
By Dee W.
This is such a must have item. Setup was simple and you can drink clean and safe water right in your home. Ordinary filters cannot remove the contaminants that the SANS filters can remove. Of particular interest to me, the SANS filters cannot removed PFAS and microplastics.
By Derek M.
Great product and great customer service. Grateful I found a convenient and easy to use countertop water filter that uses RO and UV. All my questions were fully answered when engaging with live online support before I purchased my unit.
By Denise M.
I’m really happy with my SANS water purifier! The design is beautiful and modern — it looks great on my counter. The built-in hot water dispenser is a fantastic bonus and makes it so easy to prep tea or coffee in seconds. What I appreciate most is how simple it is to use. No complicated setup, no confusing buttons — just clean water at the touch of a button. It’s efficient, reliable, and exactly what I was looking for. Highly recommend!
By Gerda O.
I love this machine. Clean air & you would never ever know it’s running, it’s sooooo quiet
By cassaundra
Let’s just say I’m on my third machine and every time they’ve replaced it I’ve had to check it in my luggage to get it to my home in Mexico. I asked if I could return my third machine and a customer service representative said yes. I then requested to return it and they said no, past the deadline and would not honor it. Now I’m stuck with a chore and a piece of junk. These machines must be so inexpensive to make bc in lieu of giving a refund they would rather just send a new one to a customer that no longer wants it. I intend to post this review everywhere I can to alert consumers of their shady business practices.
By Gemma
I recently bought the two minis sans air purifiers and I have one in my bedroom and one in the living room. I love them, they are the best purchase I have ever made and I’m shocked that I wake up with no sinus issues.
By Cindy A.
