Solid chat solution
I had a good experience with them - setup and configuration was easy and quick, LiveChat looks good on my website and customers are happy they can contact us immediately. Their support is good too.
By Jamal B.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
97 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, allowing to provide 24/7 support to customers. LiveChat allows online businesses to interact with customers on their website and be more accessible. Easy to use and customize, LiveChat reduces the number of customer emails and calls, helping increase sales and improve customer satisfaction.
LiveChat (livechatinc.com) has 97 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
97 approved reviews, newest moderated first
I had a good experience with them - setup and configuration was easy and quick, LiveChat looks good on my website and customers are happy they can contact us immediately. Their support is good too.
By Jamal B.