Leightweight but heavy on features.
Works well as a standalone helpdesk system with integrated live chat, tailored the system to our needs including auto replies and template responses.
By Ollie
The Fair Hearing score
4.6/ 5
Excellent
616 reviews
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About LiveAgent
LiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.
LiveAgent (liveagent.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
- Also known as
- liveagent.com
- Website
- liveagent.com
- Category
- Internet & Software
- Listed on The Fair Hearing
- 2026