Best app for support and livechat
Best app for support and livechat
By Daniel S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
616 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.
LiveAgent (liveagent.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 455 reviews with 5 stars · Clear filters
Best app for support and livechat
By Daniel S.
Excellent software, help and support are great. Only that we hope there are some future developments which will helf us in using the software
By Dirk B.
Tutto perfetto servizio ottimo e funzionale
By Rapari Marco V.
Liveagent is very helpful when dealing with customers' concerns.
By frank C.
Really great program and integrates perfectly with our site. The phone app is super useful for when you're not at your desk. Never had any problems! :D
By Alexander H.
The chat function was easy to implement and our sales team finds the user interface simple to use.
By Chad S.
Its an excellent system with that you can manage your online customer service as well as ticketing in integrated way without any hassle or headache....also support is really very prompt and professional
By monish rafi S.
Everything is fine with it!
By Martynas