Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
194 reviews
Little LifelySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Little Lifely makes beds for kids who are ready to leave the cot.We started because we couldn't find a first bed we'd actually want our own kids in. Most toddler beds are either hard wooden frames with corners at head height, or flimsy things that fall apart in a year. So we designed our own.The Little Lifely bed is made from soft, high-density foam with no hard edges, no slats and no gaps. It sits low to the ground, so your child can climb in and out on their own, and if they roll off in the night, it's a short, soft drop. The whole thing comes in a box, expands when you open it, and takes two adults about 20 minutes to put together with no tools.Every bed has a removable, machine-washable cover. Spills, accidents and sticky hands are part of the deal with toddlers, so we made the bed easy to clean instead of pretending it won't get dirty. Covers come in a range of colours and can be personalised with your child's name.Thousands of families have made the move from cot to big-kid bed with us.If you've got a question, just email us. A real person will reply.
Little Lifely (littlelifely.com) has 194 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 12 reviews with 1 star · Clear filters
Do not order with this company. There are other reviews just like this one, they do not deliver anything and do not reply to any contact. I ordered a bed with them and despite emailing in over and over again (and using their contact form multiple times) over the past couple of weeks I have never received one response and of course I haven’t received the product. I am now contacting my bank to report it as a scam and get my funds back.
By Michaela M.
Pre-ordered a toddler bed in November 2025 for delivery in Feb 2026. Contacted the company after not hearing anything to be told that it was delayed until June 2026. Contacted them for an update mid may to be told it was delayed further to July 2026! Many other people have had the same issue - AVOID THIS COMPANY!!!!
By Rachel C.
Response from Little Lifely· May 24, 2026
Hi Rachel, Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration and disappointment caused by the delays to your order. To provide some transparency, the delay affecting UK deliveries is related to additional import and compliance requirements that need to be fully completed before the products can be released into the UK market. While this has unfortunately extended the timeline until July 2026, these additional steps are necessary to ensure all products meet the required import regulations and standards for delivery into the UK. We understand this does not take away the inconvenience caused. Please know that our team is continuing to work closely with our logistics and import partners to finalise the remaining requirements and deliver orders as soon as possible. We genuinely appreciate the patience and understanding shown by customers who have chosen to wait during this process. We’re truly sorry again for the experience and appreciate you taking the time to share your concerns.
Extremely disappointing experience with Little Lifely. I placed an order in good faith and later reached out to confirm delivery dates, as I had specific timing requirements. Despite my clear communication, I received poor and inconsistent customer service throughout. At one point, I was sent a reply containing only a full stop, which felt unprofessional and dismissive. After pressing for clarification, I was finally informed that their UK shipment would not arrive until July 13th—far beyond the timeframe I had been relying on. This crucial information was not communicated transparently at the point I needed it, and I was left to chase for answers while still being expected to continue payments through PayPal Pay in 3. The lack of proactive communication, delayed updates, and dismissive responses have made this a stressful and frustrating experience. Customers deserve honesty and timely updates, especially when delays significantly affect delivery expectations. I would not recommend purchasing from this company if you are relying on clear communication or dependable delivery timelines.
By Sarah Tipton ♑.
Response from Little Lifely· May 1, 2026
We’re really sorry to hear about your experience, and we completely understand how frustrating and stressful this must have been, especially when you had specific timing requirements for your order. Clear communication around delivery timelines is something you should be able to rely on, and we’re sorry we didn’t meet that standard here. If we can have your order details so we can further investigate, please?
I placed a pre-order 3/5 and was told it was would be dispatched 4/7-4/14, customer service responses have only been AI-generated with no actual updates. I need a response or a refund. Trying to get our son used to a toddler bed before our newborn arrives in June. Very disappointing.
By Kaylee C.
Response from Little Lifely· May 1, 2026
Hi Kaylee, we completely understand why this feels so disappointing, especially when you’re trying to help your son transition before your newborn arrives in June. That timing matters, and you shouldn’t have had to keep chasing for a clear update. We also hear you on the responses, feeling impersonal. That’s not the experience we want any parent to have with us. Please DM us your order number and email address, and we’ll look into this urgently so we can give you a clear answer and help with the best next step,
