I tried the site with the 1 year plan…
I tried the site with the 1 year plan mainly because it says plainly " If you are not SATISFIED, you can request a refund within 30 days." I was not satisfied. I was lead to believe that there were way less restrictions on what I could make than what is actually true (not even just NSFW stuff, but action violence/fighting is heavily restricted.) That does not work for what I need. In addition, the site went down for several days because they lost their website domain. Needless to say I lost any faith in this site being useable for me. When I requested a refund customer service told me my reasons did not qualify for a refund. When I emailed again about it they completely ignored me and never responded. Not to mention the fact that I spent a long time trying to find the "request refund page" that you are supposed to use and never found it. Overall this company just gives off bad vibes and I will advise against it if anyone ever asks. UPDATE: To just make further clear that this is NOT a company to be trusted... They left a message on this site saying they would reach out to me. It's been almost 3 weeks and I have not received any communications from them. And yes, I checked in my spam. My guess, they just want it to "seem" like they care about negative feedback and never really follow up with anyone.
By Mark
Response from LitMedia· Sep 11, 2026
Dear Customer, Thank you for your comment and sorry for all the inconvenience. We will check the problem and offer solution to you in the email, would you please check it later? Thank you so much for your kind understanding.