Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
37 reviews
Litehouse LightingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Litehouse designs premium outdoor lighting and infrared heaters, including solar lanterns, string lights, and wall lights, built to transform any outdoor space. Every product uses the latest solar and battery technology, is 100% weatherproof, and is backed by a 2-year warranty. Trusted by over 112,000 customers worldwide (4.9/5 average review) and featured in Vogue, GQ, ELLE Decoration, House & Garden, and more.Our mission: help you create better, brighter moments outdoors.Website: www.litehouselighting.com
Litehouse Lighting (litehouselighting.com) has 37 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 33 reviews with 5 stars · Clear filters
They have been so attentive and on top of the questions I have thrown their way. Products are the bomb!
By Hero
Response from Litehouse Lighting· Oct 2, 2026
Thank you! We’re so glad you love the products and that our team has been there to answer your questions. “The bomb” has put a smile on our faces! The Litehouse Team
I had several cheap solar lights that didn’t last but a couple of months so I bought these lights because of the warranty. The lights are exceptionally well built and the customer service was stellar. Since I have seen their quality I plan to buy a lantern light. Very happy with my purchase.
By Steve Z.
Response from Litehouse Lighting· Oct 2, 2026
Thank you for trusting us after those disappointing experiences! We’re so pleased you’re happy with the quality of your lights and the support from our team. When you’re ready to add a lantern, we’d love to help you choose the perfect one!
One of my lanterns wasn’t working properly. Customer service gave me good guidance to reset it. But the fault kept coming back. When I reported this after a month, they immediately sent me a new lantern. All in all an awesome customer experience. Litehouse really cares, and takes great care of its customers. A rare example of trustworthiness. I wholeheartedly recommend Litehouse! Their products are worth the expenditure!
By N
Response from Litehouse Lighting· Oct 2, 2026
Thank you for your thoughtful review and wholehearted recommendation! We’re sorry the fault kept returning, but we’re glad our team followed through with a replacement. Your kind words about our care and trustworthiness mean a great deal to us. Enjoy your lanterns!
Great product with attentive and quick delivery. Very happy
By Susan M.
Incredibly responsive. Very precise feedback that allowed me to rapidly troubleshoot. LiteHouse made it very clear that if I could not easily resolve my issue, they would immediately replace my purchase.
By Andy
The lanterns are superb and give such a huge amount of light! My order comprised of two, one of which sadly arrived damaged. In contacting the company they responded swiftly to the issue and I now have a perfect pair lighting my garden beautifully! An investment for sure but well worth it considering the quality of these solar lights! Collette
By customer
Response from Litehouse Lighting· Oct 2, 2026
Thank you, Collette! We’re sorry one lantern arrived damaged, but we’re so pleased our team resolved it quickly and you now have a perfect pair lighting up your garden. It’s wonderful to hear you’re enjoying their brightness and quality!
One of the lights was arrived damaged. Was quixklyu replaced at no cost. Excellent customer service.
By Jeff
We ordered 6 lanterns for our deck - beautiful lights, well made, sturdy, and 100% our style. Could not be happier! The team also provided great service when we had some questions.
By Matthew O.
Response from Litehouse Lighting· Oct 2, 2026
Thank you for choosing six of our lanterns for your deck! We love hearing they’re exactly your style and that our team could help with your questions. Wishing you many happy evenings out on the deck!
