Lisa Leonard DesignsReviews of lisaleonard.com

I have ordered many pieces from Lisa Leonard and always been so happy with the gorgeous jewelry. I love the heart and meaning behind her creations.

I thought I just had bad luck but apparently this company doesn't care about the customer. I give up, life is too short to keep chasing after this company. Hire some people to answer emails or get out of business.

I got a neckless for my girl friend for Christmas. I paid $74 dollars for it and it never came. I have tried to contact Lisa Leonard via email and phones call. This company is just full of scams. They will not return calls or offer any help. Very poor to see this company is ran so poorly. I was very excited to give this gift but sadly it it never came. Very disappointed with this company.

I’m so upset. I ordered 4 rings on December 4th for Christmas gifts and I emailed them multiple times and called, left voicemails never once did they get back to me. Christmas comes and goes, never receive the rings. I filed a dispute with my bank and at this point it’s been 6 weeks. The day after I filed the dispute I got a flipping shipping notification from Lisa Leonard. So I received them and the initial heart shaped ring feels so cheap and the A initial looks like a V. I’m just so disappointed and I hope this gets to the right person. The rings were $50each and I’m telling you the ring feels like it came from Claire’s in the mall. Please don’t order from this company

I ordered 2 necklaces worth $140 on Dec 12, 2022 for Christmas presents. It's Jan 14 & still no merchandise. I called on Jan 3 2023 to check on status. Phone bank said they were closed for the holidays til Jan. 3. They lied...not open Jan 3. Put in a dispute in to PayPal that day. Company responded to PayPal on Jan 10 2023 that due to weather & them being closed for holidays, shipping is delayed. Please allow 1-2 weeks for an email saying your order shipped. It's been more than a month since I ordered. No communication whatsoever received from company regarding a delay. Only after contacting PayPal did they respond.

I wish giving 0 stars. I GOT MARRIED WITHOUT MY RING. They don’t pick up any call or respond emails. I submitted a dispute On my credit card. I’m SO upset!!!

Wow!!! these reviews are validating everything I've been going through!! I have ordered from her for years! her product is amazing and I currently wear her stackable rings! I ordered another one for myself on December 4, 2022....NEVER SHIPPED. It is now January 11th, 2023! I contacted the customer service email numerous times over and over..I finally heard from someone on Jan 4 with some canned BS response saying becuase of the holidays it takes 21 business days and on that day it was considered day 17. BS!!!!! ONCE PEOPLE ORDER LET THEM KNOW OF THAT RIGHT AWAY!!! My order still says in production! This is REALLY too bad becuase the quality of her product is superb!

I wanted to order 4 rings for my daughters birthday but I had a few questions. I called NUMEROUS times over 48 hours & sent multiple emails with my two SIMPLE questions. I have received no call, no email only ridiculous amounts of marketing emails reminding me I have things in may cart & they're going quickly. UNBELIEVABLE. I'm so happy I decided to read reviews before placing an order. Thank U to everyone for being honest & hopefully this will affect their business.