Lirika MatoshiReviews of lirikamatoshi.com

The dress is indeed beautiful however be aware that you’ll be dropping glitter everywhere every time you touch it. The fit is amazing. The only real bad point was the shipping, first I assume my error of not asking where the shipping was from, when they say south east Europe, I wrongly assumed European Union but Kosovo is outside so there are fees to pay. What I didn’t expect was to pay for DHL to handle the customs process, something that usually is included by companies with the shipping service. This meant I end up paying 50% more for my dress because DHL fees were the same as taxes and customs fees. For the prices I think this is really not acceptable.

I absolutely love Lirika's design and was so excited to finally get my hands on a pair of their pants! However, the particular garment I received exceeded the maximum measurement for L sized pants listed on the site by almost an inch (both in the waist and hips). I brought this to the attention of customer service and included measurement photos, and was very conscious of not stretching the garment as to not exaggerate the measurements. However, they refused to acknowledge the issue and only offered to exchange the garment if I covered the shipping cost. I have really admired this company's designs and wanted to support a small business, but unfortunately this disappointing experience has turned me off of ordering from Lirika Matoshi ever again. Edit: After posting this review I did receive an offer from them to cover the exchange shipping fees. I appreciate this and will therefore amend my 1 star rating. However, I am not compelled to shift to a completely positive rating given the resistance I experienced in the emails leading up to our final solution. I do appreciate the acknowledgement of my issue in the end though.

Sooooooo bad try 2 day contract them no one answered my email, order dress it's come very bad quality. I never was thinking if you can send like that dress .I don't know how to do here pictures I can post in show what I get for 420 $ Sorry the contact to me, in give me money bag . Only have to wait 3 days.