Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
70 reviews
LIQUORexam.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LIQUORexam.com provides state-approved Alcohol Server and Seller Training, Food Handler Training, and compliance courses for the hospitality industry. Known for offering the most state-approved courses, the highest number of 5-star reviews on Google, and the easiest-to-use online learning system, LIQUORexam.com helps individuals and businesses stay compliant with alcohol and food safety laws.Training is 100% online, mobile-friendly, and includes instant printable certificates upon completion. Corporate and multi-location accounts make it simple for employers to assign, track, and manage employee compliance training from one dashboard. Trusted by major companies nationwide, LIQUORexam.com is where knowledge meets responsibility.
LIQUORexam.com (liquorexam.com) has 70 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
70 approved reviews, newest moderated first
Easy to understand and learn everything
By Sorin B.
Response from LIQUORexam.com· Oct 27, 2025
Thank you so much for your feedback, Sorin! We're glad to hear you found the training easy to understand and helpful. We appreciate you taking the time to share your experience with LIQUORexam.com! — The LIQUORexam Team
clear, didactic and simple!!
By Gustavo A.
Response from LIQUORexam.com· Oct 25, 2025
Thank you, Gustavo! We’re glad to hear you found the training clear, simple, and easy to follow. We work hard to make sure our courses are both informative and straightforward for every student. We appreciate you taking the time to share your experience! — The LIQUORexam.com Team
This platform doesn't specify that you only have 90 days to take the test until after purchasing it. I found the modules very dry and difficult to keep my attention, with limited catering to different learning styles. I will not be repurchasing my course from them, which I now have to do.
By Kaelee N.
Response from LIQUORexam.com· Sep 11, 2025
Hi Kaelee, thank you for taking the time to share your feedback. I’m sorry to hear that your experience with our course wasn’t what you had hoped for. We do list the 90-day course access period on our course description and enrollment agreement, but I understand how this may not have been as clear as it should be — and we’ll review how we communicate that to make it more noticeable. We also appreciate your comments about the course format and learning styles. We’re continually updating our training and your input helps us identify where improvements are needed. If you’d like, please reach out to us at [email protected] so we can look into your specific situation and see how we might assist you further. Your satisfaction is important to us, and we’d love the chance to make this right. — The LIQUORexam.com Team
Took the MAST training. You have to watch a 12 minute guilt-trip on why the choices customers make are actually the fault of the servers, involving a lawyer who visibly smiled every time he talked about money or people dying. THEN the course begins telling you important things like how to navigate the menu and how the course should be taken(as well as the fact that it's non-refundable). Another user has already pointed this out, but I'll confirm your time is egregiously wasted by having to wait for the audio to finish repeating what you already read onscreen. The beginning sequence drains a literal three minutes of your life simply reading aloud what topics the course will cover when you could read them in thirty seconds. I also noticed typos like "is very importance to us". Overall draining, unhelpful, and disrespectful. Find another website to get your MAST.
By Opal S.
Response from LIQUORexam.com· Sep 11, 2025
Hi there, thank you for sharing your honest feedback. We understand that not every student connects with the way our training is structured. The MAST program includes mandatory content required by the Washington State Liquor and Cannabis Board, which limits how much we can shorten or alter certain sections. That said, your comments about pacing, narration, and clarity are valid and we’ll use them as we continue improving the course. We take accuracy seriously, so we’ll also double-check the typos you mentioned and correct them right away. If you’d like to discuss your experience further or need support with your permit, please reach out to us at [email protected] .
I did my MAST Course on LiquorExam and I have a lot of frustrations with the whole process. The course itself took much longer than it needed to because they force you to listen to the audio of what’s on the screen before you can move on. As a person that intakes information best by reading, I found this to be a huge waste of time. After finishing with the course, about 3 weeks later I received my MAST. My name was printed incorrectly. I have two last names so I put my first one (which is my main one) and then my second one. The card was printed with the second last name. When I reached out to liquor exam to fix it, they told me I would have to pay because you can only have one and their system automatically recognizes the second last name as the main one (which doesn’t make sense to me). After emailing enough times I gave up because they kept telling me if I needed a replacement I would have to pay for it even though I put it into the system correctly. I would not recommend their services, their customer service was unhelpful and unwilling to fix the mistake made by their system.
By SF
Response from LIQUORexam.com· Sep 11, 2025
Thanks for taking the time to share your feedback. We’re sorry to hear about the frustration you experienced with both the course format and your permit. The Washington MAST program requires certain pacing elements, which is why the narration cannot be skipped — this is a state requirement, not just our choice. Regarding your permit, we do provide no-cost replacements if a student reports an error or issue within 90 days of completing training. From your review, it sounds like you may have been outside of that window when you contacted us, which is why you were asked to pay for a replacement. That said, we want to make sure you’re supported. Please reach out to us at [email protected] with your details, and we’ll be happy to review your case again. — The LIQUORexam.com Team
I enrolled & completed the Food Handlers Course thru Liquorexam begining on 12/02/23,but a glitch thru off my login which locked me out over the weekend.No customer service on weekends.Then when course was resumed,another glitch caused the exam to vanish counting against me as a failed attempt on the final exam.That left me with one try remaining on the final.I made it thru that one,but a couple of the answers were a departure from the course information.An example would be the hand washing test question.Due to the above glitches,I've branded Liquor- exam a 3 Star Pony.
By customer
Response from LIQUORexam.com· Sep 11, 2025
Thank you for your detailed feedback and for completing your Food Handlers Course with us. We’re sorry you experienced glitches with the login and exam process, and we understand how frustrating it can be not having weekend support when an issue arises. We’ll be reviewing the exam questions you mentioned, including the hand-washing test, to make sure everything is aligned with the course content. We appreciate you taking the time to share your experience — feedback like this helps us improve both the course and the support we provide. If you ever run into another issue, please don’t hesitate to reach out to us at [email protected] so we can help right away. — The LIQUORexam.com Team
