This company Lip Monthly is awful!
This company Lip Monthly is awful! They take your money and never send your package. Thieves are what they are
By Marsha
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
232 reviews
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Receive 4-5 Full-Size Lip Products Every Month!
Lip Monthly (lipmonthly.com) has 232 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 115 reviews with 1 star · Clear filters
This company Lip Monthly is awful! They take your money and never send your package. Thieves are what they are
By Marsha
Order 3 Mother's Day gift bags in March. We are in June 2021 and I still have not received any bag, send a message to customer service and they answered that they did not give a refund and had to wait until the bags arrived. I will not order from this imposters again. Lady's Horrible Do not order from lip monthly
By Brenda G.
Placed my first order in December. Thought I had cancelled but ended up only skipping a month and paid for February’s bag. Still waiting for delivery. Multiple emails “thank you for your patience. We are working on it” etc. Totally money scam. I have requested my money back for the last 4 emails but no response. They win keep my $20 CAD but forget my damn email and stop spamming me! Not worth it. Crumple you money and throw it on to the street. Same value
By Lisa
Well I got a bag I've already had before and I'm still missing my march bag and the bundle I just paid 52.00 for
By Michele S.
This is by far the worst company ever! Do not order from them because you will only get a partial order and they will keep your money and never respond to emails! I am reporting them to the BBB and filing a claim! This is not how you run a business! Y'all suck!
By Brandi A.
Do not purchase from this company. They have charged me for 2 months so far and I haven't received any of my purchases the website ever shows unfulfilled in shipping. No one returns you message. I have already sent 2 this week and canceled subscription. Going this week to file dispute with my bank and file claim through BBB hopefully that will get someone to answer a message and refund my account.
By Connie J.
Negative stars!!! No one returns messages no one replies to emails!!! Your company is terrible!!! Worst customer service and you do not get the merchandise you pay for! Worst is they charge you and you never receive it!!! All I want is the two months I paid for I have asked to cancel after that and I want a refund!!! I would not use them!!!
By Cinderella M.
I used to enjoy receiving this box every month. I have not received anything in 3 months and my card is charged. I ended my subscription because of poor customer service and business practices.
By Beverly A. R.