Their job is to provide properties and they could not do it
I tried to buy investment properties through them twice. I was not able to buy either of them through fault of the sellers. One property was not completed 8 months after delivery date. The other the seller refused to fix issues found on the inspection. In both cases they lied, or at least withheld information. I talked to several of their recommended property managers and their recommended lender. None of them were cooperative about answering my questions. After losing thousands in interest and appraisals for these properties that could not close, I asked to speak to a manager about whether we could continue our relationship or not. He didn't even apologize. He seemed annoyed about having to address these issues and was eager to blame anyone outside the company, including me, for the problems. I tried to talk to them further after that, but they never got back to me.
By Jarryd M.
Response from Lineage· Feb 27, 2026
We’re sorry to hear that you remain frustrated with your experience. Real estate transactions can be complex, particularly when third-party sellers, inspections, lender selection, and construction timelines are involved. In the situations referenced, no funds were retained by Lineage, and all earnest money deposits were fully refunded. In one instance, an appraisal was ordered through an outside lender of your choosing rather than through our preferred lending process. That cost was not collected or required by Lineage. When transactions do not move forward, our priority is ensuring investors are informed and protected throughout due diligence. Inspection findings and repair negotiations are part of that process, and occasionally a deal is ultimately not the right fit. While certain factors fall outside of our direct control, our commitment is always transparency and clear communication. Our Director of Sales spoke with you directly, and we acknowledge that the experience did not meet expectations on either side. At that time, we communicated that if the structure or alignment was not right, you were free to pursue other investment opportunities. At Lineage, we are committed to helping investors build long-term wealth through a coordinated acquisition and management framework. That requires mutual professionalism and alignment. While not every relationship is the right fit, we remain confident in the process and outcomes we deliver for our investors and property management partners. We wish you the best in your future investment endeavors.