Line2Reviews of line2.com

Response from Line2· Jan 6, 2026

Hello Tom - Thank you for sharing your feedback regarding the issues you are experiencing with our service. We appreciate your insights, as they are invaluable in helping us improve our offerings. We understand that you are receiving a significant number of spam calls and that a more robust filtering system would be beneficial. Additionally, we acknowledge your concerns regarding sound quality and connection stability, as well as the inconsistent performance of outgoing calls. Please submit a request at this link https://line2.zendesk.com/hc/en-us/requests/new and include code TP1626OS in your message so we can prioritize your case and arrange outreach promptly.

Response from Line2· Dec 4, 2025

Hello Greg Fayton - We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. The registration requirement for sending business SMS is part of the nationwide 10DLC regulations that apply to all VoIP providers https://try.line2.com/10dlc-faq/. Our 10 DLC support team is always ready to assist with completing the process, as we prioritize our customers' needs. We’d love the chance to make things right. If you’d like to speak with a specialist, please submit a request at this link https://line2.zendesk.com/hc/en-us/requests/new and include code TP124OS in your message so we can prioritize your case and arrange outreach promptly.

Response from Line2· Nov 27, 2025

Hello Charles - Thank you for your feedback! I understand that breaking down files can be an inconvenience, especially if you're not used to it. We appreciate your input and are always looking for ways to improve our processes. Your concerns have been shared with our product team.

Response from Line2· Nov 13, 2025

Hello Paul Miekczynski - Thank you for contacting us. We're sorry to hear you’re experiencing login difficulties. Please contact our team directly at https://www.line2.com/contact/ and we'll be happy to help you out!

Response from Line2· Oct 20, 2025

Hello Nino - Thank you for sharing your feedback, and I’m really sorry to hear about the trouble you’ve been having with message delivery and the language restrictions. I completely understand how frustrating it can be to have to log in and out frequently just to get your messages through, and we’re working on improving that experience to make things more seamless for you. As for the language restrictions, these are in place due to regulatory guidelines to prevent fraud and abuse. We do recognize that this can be frustrating, and we’re actively working with our carrier to better refine this. Thanks again for your feedback, and if you ever run into any issues or need assistance, don’t hesitate to reach out!

Response from Line2· Oct 14, 2025

Hello Jim - Thank you for your feedback. We apologize for the delay you experienced in getting assistance. That’s not the level of responsiveness we aim to provide. We’re glad to hear that Paul was able to help once you connected with him, we’ll be sure to pass along your kind words! He’ll appreciate hearing that his support made a difference. We're continually working to improve our response times, and your input helps us do better. If you need any further assistance, don’t hesitate to reach out.

Response from Line2· Aug 23, 2025

Hello Tony - Thank you so much for your thoughtful review. We appreciate your continued support and are honored to have you as a long-term customer. To ensure we address your concerns thoroughly, a member of our support team will be reaching out to you on Monday to gather more detailed feedback on the pricing tiers and your overall experience.

Response from Line2· Jul 22, 2025

Hello Tbran - We're sorry to hear that you've been receiving unwanted calls to your Line2 phone number. We understand your frustration. Here at Line2, we have a closed phone book; we do not share or sell number information with anyone. Some plausible reasons you are receiving such calls may be spammers who have programmed a robo-dialer to dial any number. As phone numbers may be recycled, these calls could be directed to the party who previously had your number. We're sending an email with some links so that you may block unwanted calls and some other options that may work for you.