Limestone Networks, Inc.Reviews of limestonenetworks.com

I've been online since 1995 and tumbled my way onto websites, reselling hosting, VPS then finally ended up in the world of Dedicated Servers. Man, I've had dark times for a loooong time managing a server on my own while trying to work on my websites. I've paid sysadmins, bought dedicated servers in the "best" places and I was overwhelmed with handling licenses, upgrades, custom configuration, setup and all that mess. I was really about to quit when I found LSN in 2015 and got one of their dedicated servers. Damn, these guys have no idea what they did for me, taking that weight off of my back allowing me to be more productive. The support is fast, efficient and patient (they endure my jokes), they also teach me why option X is better and Y for my server, they never judge me when I mess something up. I feel a lot safer knowing I'm in their good hands. This is the kind of customer service I wish I had in all the places I purchase something from.

We've been with Limestone for 10 years now. Always exceptional service and pricing. We wouldn't go anywhere else.

Thank you Preston, Taylor and the support team for all the help getting us going the last 6 months and the continued support.

Tons of spam scams from this business for months. Completed its online abuse form many times and chatted with online reps. The company knows of this problem and it's not clear what it's doing to stop it. The spam-scam flood has gotten worse with lots of casino and prize fraud scams all using a link domain hosted by Limestone Network.

Have been attempting to get a quote on a dedicated for 2 weeks now. Constantly get told there sales representative will be in contact with me, I've gone back on live chat 2/3 times requesting a quote, Seems as though they no longer need sales.

One of the biggest sources of spam, worldwide. In 2016 was targeted by the Texas Attorney General because of criminal practice of sending of mass spam. They stopped for a while, but are back sending spam, phishing. I just got one more spam, this time offering Rappi credit card. If you live in Texas and got spam/phishing sent by Limestone, you can place a complain at the Texas Attorney General office and sue them, demanding a financial compensation as per Texas anti-spam law. Be aware that the good reviews about this company, here at Trustpilot, are not trustable, and you can guess why. Stay away of this company.

Stay away from LSN! I left originally because of issues and am leaving again for the same reason. I received a marketing email on how they have changed and want me to give them a second chance and that they have some deals going on, so I was down to try them again. I responded to their email and no one replied. So, I went to the site and started a chat with the same person that was mentioned in the email. He avoided questions like “What happened to my email?” because if you are not getting or ignoring emails then that is an issue right off the bat. So, I ended up getting a good deal and was happy to give them another shot even after that. So, I go to log into IPMI and its not working! Right off the bat we are having issues. 46 ticket replies later they figured out that IPMI can only have a password of 10 chars and not include symbols and since they use the same password for your Account Portal, VPN, and IPMI that basically means I have to use a weak password. Imagine cracking one password and having access to the users Account, VPN, and IPMI? The issue ended up getting fixed after they tried multiple “fixes”. Now, I have nothing against their support. In fact, they were all nice and trying to fix the issue. But that does not change the fact that we are having issues right off the bat and that using a 10 char password for all my servers and my clients servers is not going to work. So, I opened a ticket for a refund and explained how we are having issues right off the bat with things that should not be an issue or should have been worked out. It is like I was their first customer. The ticket was assigned to the same person I signed up with. So after not getting a reply I message the live chat the next morning and it was the same person again and he said we will get to your tickets. He had to have looked up the ticket, so I guess since I want a refund, they are going to put me to the bottom of the stack. They have time estimates for their departments reply times on the website and nothing was no more than 2 hours. The biggest sale part was how they changed, and it seems they got worse or are just giving me a cold shoulder since I want a refund. So, what a mess. I was looking to move away from these kind of issues with my current host and there is no point of doing all that work to move just to get this kind of service, issues, and security liability. I’ll have to call my bank to try and get my money back I guess!

Server kept crashing. Support tried but could never get to the bottom of it. I had to move on!