lilipretty.comReviews of lilipretty.com

Hello, I am contacting you regarding my recent order. I was informed that my dress has been delivered, but unfortunately I have not received anything. I checked carefully with my mailbox, neighbors, and around my address, but there is no package. I am very concerned and would like your help to investigate this issue. Could you please verify the delivery details for my order and let me know what can be done? I would appreciate a replacement or a solution as soon as possible.

This company is a total Chinese scam. The outfit I ordered was terrible quality & when I asked to return they said they would refund me $5 on a $45 outfit & keep it. When I insisted they gave me an address in China & all kind of excuses how item may get stuck in customs. Other customers said they never got their refund after mailing, so I cut my losses and donated it to charity. Never ever again will I buy from this fraudulent company.

It’s a complete scam. I ordered 4 comfy lounge sets and they sent me 6 knockoff carhart jackets… I had ordered those outfits for a cruise. Complete scam. Do not order from them. At all. Do not even take the chance.

This company shows beautiful products such as the two blouses I purchased. They send you crappy cheap items that are NOTHING LIKE the item you ordered.

Horrible quality. I’m trying to get a refund they offered me $3. Don’t recommend buying from them.

!!!BEWARE....Lilipretty.com has cheap merchandise!! And has poor customer services. They do not respect or appreciate customers!!! BEWARE!! Keep your money! I ordered 3 pairs of shoes in size 39 from Lilipretty.com and received size 40 instead. Each pair cost $32.99. The total cost of the shoes and other services was $130.00. I paid the extra $30 for expedited shipping, which they claimed would take 5–10 days. After paying, they informed me that the $30 only covered shipping and did not include processing time — something they never mentioned before payment. The order took much longer than expected. On top of that, I was charged an additional $1.98 for a “worry-free purchase backed by Seel’s,” which provided no help when issues arose. I reached out to Lilipretty to explain the situation, below is what their customer service emailed me: "Dear Customer, We are very sorry that the product has left you unsatisfied. Return is accepted, but you need cover the return shipping cost.the return address is in China. For your benefits, we suggest that you consider keeping this item to avoid the costs involved with returning it. We've come up with some offers for you: 1.We can refund you 7$ as compensation and you keep the items,is it OK? 2. Offer you a 25% discount coupon which could be used for next order. 3. Return the item back to us, the return shipping fee is at your cost. The refund of the item price will be issued after return package delivered to us. Would you please advise which offer you will take?" The shoes are not the size I ordered, look and feel cheap! I will never purchase anything from lilipretty website ever again! Overall, this has been a frustrating experience. Poor customer service, misleading shipping information, and wrong sizes sent. I do not recommend ordering from this site. Little so they know my funds are secured by the bank!! My bank is going after lilipretty.com to get my money back... FAFO 😂

Pictures were lovely. Unfortunately, item received after 3 weeks, was hideous. Looked like a short dress, crappy/sub-inferior material. Absolutely the worst. How do they get away with selling this junk!! Was first offered $3.00 then $5.00 for a $35.00 order saying returns had to go to China and would be very expensive. STAY AWAY!

Impossible to make contact, or to come close to returning an awful item.