Pellets are horrible quality
Pellets are horrible quality, ash and creosote content is ridiculous. Don’t buy unless you like cleaning your whole pellet stove twice a week.
By Jason W.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
2 reviews
Scores get a color once a company has 5 reviews.
Lignetics is a family of brands dedicated to manufacturing natural, high-quality wood pellets, fire logs, fire starters, wood flour and animal bedding.
Lignetics (lignetics.com) has 2 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
2 approved reviews, newest moderated first
Pellets are horrible quality, ash and creosote content is ridiculous. Don’t buy unless you like cleaning your whole pellet stove twice a week.
By Jason W.
Very unhappy with this company. I have bought 'Bear Bricks' at local retailers in Oregon for years. Bear Bricks are compressed sawdust logs that burn hot and replace firewood. Easy to haul and store in the garage. This year all my retailers are out of stock because the manufacturer, Lignetics, did not make enough to keep us all supplied. Apparently Lignetics feels that making wood pellets is more important and quit making Bear Bricks for the remainder of this winter season. It's only early December. Lignetics let it's customers down and let retailers as well. I guess they thing we can burn wood pellets in traditional woodstoves, which is not possible. Shame on you, Lignetics. You have lost our trust and business. I know you still make wood pellets as I live in Brownsville near one of your plants. Disgusted former customer.
By Elizabeth R.