LignaReviews of ligna.io

Ligna is an impressive piece of software, boasting a robust array of features. Despite its relative infancy, it has encountered some teething issues. Nevertheless, the dedication of the team behind Ligna is commendable. I have been utilizing this software to effectively communicate with and manage follow-ups with my clients, and it has proven to be highly valuable. However, I must admit that I am encountering some difficulties with the 10DLC registration process. To address this issue, I have reached out to Jon and submitted my application for review. I am hopeful that with his assistance, we can expedite the approval process and ensure that everything is in order. Adapting Ligna to your business workflows does come with a learning curve, but the structured approach to implementation and integration is worth the effort. Those willing to invest time in mastering Ligna can expect to reap significant benefits.

As a new software with a small team behind it. The system provides generous limits and amazing functionality. Yes, there is a bit of a learning curve but once built and setup it can be one the most powerful software you will ever own and ever need.

The Vision is Coming Clearer with this platform. The community is very supportive and the stability of the platform is improving. I've come to appreciate the building process and the extended functionality of the platform and have already ditched a few automation and other platforms to make this work. I'll stick it out through more growing pains if there are any because I can't find anything for a better price.

Amazing software, customer support needs improvement but the group is very helpful

Avoid at all cost. The support is non existing. Seriously.

Well hugely disappointed and to be honest stay away, I signed up on the 29th Jan 2024 and once logged in, I knew this was not the platform for our needs anyway, on the very same day reach out via webchat to cancel and get a refund processed so well within the 3 days they state in there terms & conditions and we are now on the 1st March 2024 and still no refund.

I had high hopes for Ligna Marketing, but unfortunately, my experience has been far from satisfactory. The biggest issue I've encountered is the lack of customer support. It's incredibly frustrating to have to wait months to hear back from the owner, especially when facing urgent issues or needing assistance with the platform. Another major downside is the constant addition of new functions that never seem to work properly. The creator presents these features as groundbreaking, but in reality, they are often glitchy and time-consuming to troubleshoot. It's incredibly disheartening to invest hours into trying to make something work, only to encounter one issue after another. Additionally, while there may be some positive reviews of Ligna Marketing, my experience tells a different story. Many users, including myself, have faced numerous challenges and frustrations with the platform. I would advise anyone considering Ligna to join the Facebook group and see for themselves the ongoing issues and difficulties users are facing. Overall, my experience with Ligna Marketing has been deeply disappointing, and I would caution others to proceed with caution before investing time and resources into this platform.

Title: Extremely Disappointed with Ligna's Failure to Deliver and Lack of Communication Rating: ★☆☆☆☆ I am extremely disappointed with the experience I had with Ligna regarding our recent purchase. To this day, over a month since our purchase, we have still not been set up as promised. We paid both for the product itself and the setup, yet we have not received any outcome or progress. What adds to the frustration is the constant rescheduling or cancellation of meetings without any prior notice. It typically takes them a week or two to respond to our inquiries or provide an update. When our assigned representative, Jon, didn't show up to scheduled meetings, we didn't receive any communication or explanations from Ligna. We were left in the dark, and it was up to us to keep following up to hear anything from them. This has undoubtedly been the most terrible experience we have had when purchasing a product. We expected better from Ligna in terms of delivering on their promises and maintaining regular communication with their customers. On January 23, we finally made the difficult decision to request a refund, given the lack of progress and poor communication. Regrettably, we have yet to hear anything back from Ligna, even after waiting for an extended period of time. I strongly caution others from considering Ligna for their product and services, as our experience has been nothing short of frustrating and disappointing. It is essential for a company to be transparent, responsive, and reliable, and unfortunately, Ligna has failed to meet these expectations. We sincerely hope that Ligna takes immediate action to rectify these issues and improve their customer service in the future.