LightModeReviews of lightmodehelmets.com

Purchased Lightmode Nightshift for 250+ and less than 3 months later the rubber is falling apart everywhere. It supposedly has a 1 year warranty, but they told me they don’t cover physical damage lol. It’s not my fault your product is trash! I ride occasionally and never in the rain and this is the result! This to me is not worth 50 bucks. Do yourself a favor and look elsewhere because they are scammers!!

I just ordered the Grind Helmet LED and returned it. Lost 20% restocking Fee plus the money to return the product. Which is stated on there company return policy. I didn't like it - could be better designed.

The product is a great idea. However, the battery last about 24-48 hours, and that’s without even using it. So, unless you keep it charging until the moment you’re gonna use it, it’s useless. In addition, the adhesive didn’t hold up and I had to glue it about a year in. They could improve the battery and adhesive and have a great product. Will they though?

Update 18/10-2022: So he replied back to my mail and confirmed, there's no warranty. But that's not it. He was really personal and attacking me with his response. I'm literally gutted by the service he provides. If I could, I would attach the mail correspondence, so you guys can see, how insane bad his customer service is. I never attacked him nor was I personal on my responses, but he dares to do that to a customer?! This is why I changed my review to 1 star! Now I'm going personal on this review, because I cba using my time mailing back and forth with him anymore. Imo, don't buy his product or anything else from him! -------------------- I finally got my Night Shift from LightMode after about 1 month wait. I opened the package, and the mounting system on the controller was broken/damaged, so I couldn't mount it on my helmet. I emailed the customer service with pics as prove etc. and told them to send a new controller under warranty, but no answer. Emailed them again 4 days after and got an answer. After reading a long reply from them, where they explained how they inspect and test their product before shipping it, and the label in the box was proof of it. I was left with a feeling that I was accused of lying, and the only thing they could do for me is providing a link to buy a new controller for 106 USD with a voucher with 20% off! I replied back to the response, but haven't heard anything from them. Seems like there's no warranty at all on their products, and accusing a customer for lying is also a sign of, they don't know how to handle customers properly. It ended up with I glued the mounting system on the controller with super-glue, because I'm not going to pay 84.6 USD for a new controller. Why should I pay a new controller, when the one I got was already broken?! The product itself is already quite expensive. The product does look very nice and cool, but lets see how long the 3M sticker on the product will stay on the helmet etc. I'm quite pessimist at the moment to be honest.

After a kickstarter campaign that paid them immensely more than they had asked for, they first delayed the project and then, after several months of delay, they said they had shipped (without trackings!!!). But a lot of people, myself included, never got anything. Contacted several times they never answer and have completely disappeared. In one of the few responses on the kickstarter page they publicly admitted that they no longer follow the project and abandoned buyers in the after-sales. Of course, Kickstarter washed his hands of it too, they got their slice. Stay away from these guys, even if they change their "company" name... and from Kickstarter.

Its a nice (nightshift)product and the idea is awesome.. But I think its a bit over priced. And the wait took away most of my excitement. it the longest wait for something I have ever experienced in my life over 6 months. I got stuff out of china mid covid in 1,5 months. it arrived mid summer and we have light nights now. and "up to 12 hours" of battery get drained quite quickly in high mode. went out with 52% don't know when it went out but my ride time was 1h 35min. according to the app. the app is the worst thing I would say.. You have to connect to it EVERY TIME like it was the first time. This is very annoying it the only bluetooth device I have that does this. Oh and I find it very shady that I have to turn on "Location" on my phone every time I want to connect to change something. Its a light for my helmet it shouldn't be like this. Feels like tracking/datamining. The app really pulls down for me.

This company is a joke, customer service is the worst I have ever experienced and I don’t even write reviews which says something, they take your money and run and when you need simple help they’re reply is “it’s gonna cost you more money and it’s gonna take weeks or more now go f your self” pretty much and they ghost you. This company will not make it and obviously I’m not the first to experience this so to the company lightmode and mr lightmode hopefully that card board box your gonna live in is comfortable cause your customer service is what’s gonna get you there.

Received the Nightshift. The adhesive works well and LEDs are bright. The issue is the fragile rubber/plastic used. When I received it, there were already defects with air bubbles on the surface. On top of that, the elements/rocks that may potentially hit it will affect the look of the LEDs as it now refracts due to the broken rubber/plastic. I understand it must be bendable to adhere to the helmet better, but at least make it more durable. Definitely not worth the $200-250. *EDIT* After having the nightshift installed for not even 2 months, the product is falling apart. I don't ride too often (3 days a week) and for too long (3 hours at most). I bring my helmet up after every ride into my room which ranges from 75 - 84 degrees Fahrenheit. There is no reason for it to fall apart as much as it did in such short time. Makes me wonder if they have a Quality Assurance team as it didn't take long to start falling apart. Updated rating from a 2 to a 1 star. DON'T WASTE YOUR MONEY!