lost art …
Customer service is becoming a lost art, but not with Lighting by Gregory. Forget the other 'guys', use Gregory.
By Joe
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
434 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lighting By Gregory is the nation’s premier distributor of designer lighting and fans. On the web, LightingByGregory.com provides a comprehensive selection of the industry’s finest brands. From the contemporary design of Lightolier and Artemide, to the traditional style of Murray Feiss and The Minka Group, to the trend-setting, monorail systems of Tech Lighting; LightingByGregory.com covers the needs of any space, commercial or residential, on any budget.
Lighting By Gregory (lightingbygregory.com) has 434 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 323 reviews with 5 stars · Clear filters
Customer service is becoming a lost art, but not with Lighting by Gregory. Forget the other 'guys', use Gregory.
By Joe
It was a pleasure dealing with the staff at Lighting by Gregory. I am a general contractor and the service was outstanding. Thank you Lighting by Gregory!
By Diana C.
My Lightolier track lights were in stock and I received the shipment very quickly. Great service!
By Calvin
Salesperson was exceptionally helpful and friendly. I appreciated him helping me find the current equivalent of a fixture I had purchased some years earlier.
By Scott
The service is top Notch!!! Large selection, knowledgable staff. Very helpfull and suggestive without being pushy. Very accomodationg and helpful in undersatnding timelines and pressing situations. Highly recommended!!!!
By PERRY H.
There is no lighting expert and service compared to Ed Silveri. No doubt your company has just about any product, but it's the details, of which Ed never misses, that makes the difference. Hope you open a midtown showroom soon. Nothing like a designer able to browse weekly. Def inspired additionall purchases.
By Joanne D.
Rick was very helpful as I completed my lighting purchases. It can be an overwhelming process and he was very patient. I would recommend Rick to anyone looking for guidance on their lighting choices.
By H.Kornfeld
Very helpful staff who found the perfect light and helped order a part! Very efficient and pleasant!
By Gwen