Still haven’t gotten my package yet…
Still haven’t gotten my package yet been a month… when I asked about it via email someone told me it should be there 3-5 days. That was well over a week ago. Terrible service and follow up.
By Lilyan B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
186 reviews
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Your premier destination for stylish and functional refillable butane and lighter fluid lighters. Whether you're a smoker, a candle enthusiast, or someone who appreciates unique and intriguing conversation pieces, our lighters are designed to impress and perform.
LighterLoungeCo™ (lighterloungeco.com) has 186 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
186 approved reviews, newest moderated first
Still haven’t gotten my package yet been a month… when I asked about it via email someone told me it should be there 3-5 days. That was well over a week ago. Terrible service and follow up.
By Lilyan B.
Was skeptical at first but everything went smoothly! The lighters are great! They arrived within the stated shipping time! I was very happy with the lighters I ordered! Will order again! Thank you!
By Melinda G.
Tracking isn't current and no one's answering my emails . Gift is needed tomorrow and I ordered it in November and it's still not here.
By Amanda C.
Pretty hard to review an item that I never received. It’s been sitting in Rochester according to my shop app for over a week and I ordered this in 11/29 thought I’d have plenty of time. Looking at the other reviews that’s just how this company operates. I haven’t even bothered to email them bc they will tell you in the item description it says it will take 10-20 BUSINESS days 😒
By Aiyana L.
Never received the item.
By Kausumi S.
I just feel like It could have been better. I expected more out of my lighters and it's not giving me the same appeal as the ads did. The dragon lighter didn't shoot out a flame like the video, there's no instructions on how to use it and you have to refill it after like 3 uses. I'm not sure that it was worth the money for actual use. But it's a nifty party trick.
By Joslyn B.
I ordered at the end of November. Still awaiting arrival. This is beginning to seem like a scam.
By Kelsey S.
Never received my items
By Paula S.