I’ve received a faulty product that…
I’ve received a faulty product that doesn’t work. I’ve refilled and everything and still nothing. I’ve emailed the company 3 times with no response.
By B T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
186 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your premier destination for stylish and functional refillable butane and lighter fluid lighters. Whether you're a smoker, a candle enthusiast, or someone who appreciates unique and intriguing conversation pieces, our lighters are designed to impress and perform.
LighterLoungeCo™ (lighterloungeco.com) has 186 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
186 approved reviews, newest moderated first
I’ve received a faulty product that doesn’t work. I’ve refilled and everything and still nothing. I’ve emailed the company 3 times with no response.
By B T.
Hustle! Dont order anything! Never gonna fly, waste of money. If you gonna order, use your credit card. Then there is a chance to get your money back! Edit: Well I got my order after long wait. Lighters are decent
By There's room behind the S.
Die Ware entsprach genau dem Angebot und die Feuerzeuge funktionieren alle sehr gut.
By Rudi A.
Ordered my bundle a month ago, and still haven’t received anything. I tried emailing them, and they still hasn’t responded. On their website, it says 5-6 business days. And I bought it for a gift ! They still won’t email me back or even respond! Crappy customer service!
By parisa Y.
Quality product, looks and works perfect. Great price too!!
By Lee
Not working out of the box . Waste of money
By customer
The lighter doesn't work. I followed the instructions and it doesn't work. No one will email me back to help me or send me another one Total scam!!!!
By Hanna P.
Lighters won’t stay full of butane even though I fill them. One didn’t work at all even though it was filled. Emailed them and didn’t get a response
By shay