Switches don't work. HUGE delay
Switches don't work. Their support team totally has their heads burried in the sand and are trying to suggest it is a network error, which it is not. It's because their switches use the Cloud and not LAN.
By John M.
Saturday, November 7, 2026 · Customer reviews of US businesses
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LIFX Wi-Fi enabled LED smart lighting. Connect your lights with IFTTT, Amazon Alexa, Samsung SmartThings, Apple HomeKit, Flic, Nest, Google Assistant and more. Control your lights via iPhone and Android devices.
LIFX (lifx.com) has 102 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
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Switches don't work. Their support team totally has their heads burried in the sand and are trying to suggest it is a network error, which it is not. It's because their switches use the Cloud and not LAN.
By John M.
Not as bad as most of the reviews here. Have about ten lights in total had one go on me after about 3 to 4 years and a couple with bad connections. I now have a mesh wifi network and the lights are fine now. I do have around twenty devices in the house so maybe having connectity issues is to be expected. Do however like the app and the Google assistant integration. I agree about the support being not great they did reply but never resolved the issue. In terms of the solidity of the devices against breakage they are fine. I do wish they would bring out a switch in the uk. As turning it off can lead to connection issues. To be honest I think a lot of connectivity issues with IoT devices is down to not having enough bandwidth on internal WiFi and device manufacturers should be more clear that you may need boosters especially if you have lots of devices.
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