LiftopiaReviews of liftopia.com

Deceptively still offering lift tickets deals on their website . It’s totally fake!! I Lost my previous credit $300!

I went to the Canadian version at .ca and was redirected to .com. I assumed prices would be in CDN dollars and unfortunately it was not. I ended up paying the same price as the ski resort offers. I would have much rather directly supported the ski resort instead of using this site. The price in USD is only viewable at the end and it is not very prominent. Unless you have a keen eye and are paying attention to details you would not notice, especially since I used a Canadian web address to begin with.

I received a gift card that has only been used once in 4 years due to the lack of tickets available on Liftopia. They also send you to third party sites for many option so that you cannot use a gift card. They have no value and will not issue refunds. They are the worst site I have ever used. Go somewhere else and don’t believe their service department.

Screw liftopia. I buy a ticket and take time off work and spend 50$ gas to drive down to the ski resort after waiting a month for my day of snowboarding. I camp out the night before and show up and they are closed. Nobody notifies you or updates on whether they are closing for whatever reason. I got a refund for it but I can't get reimbursed for my time or gas spent. Which was even more money than the lift ticket itself!! Liftopia customer service are the worst service I've experienced in my life. I expect to be contacted for my waste of time taking time off of work to drive 2 hours to snowboard and I can't even snowboard. This is a horrible company and they just sell tickets without actually having any information on the resort. Crooks like everybody else here has said.

Somehow I managed to get on their website to buy lift tickets at the end of 2018 for a March trip to Big Sky MT. Our trip was canceled due to Covid and I could not get a refund. I just looked on their website and Big Sky is not on their list of tickets. Diana from Liftopia told me that "I could be creative in getting my credit used, by finding a friend of family member to use it" I didn't see the disclaimer until after I hung up that they can not be transfered to another person. Fingers are crossed I find a creative way to get my credit back. Lesson learned NEVER to use a crap site like this one.

DO NOT USE LIFTOPIA! Liftopia and its customer service is atrocious. I purchased two 2-day passes to Jay Peak for March 2020. The mountain closed early due to COVID-19 and we were issued a credit. We are now trying to use this credit for Jay Peak again in 2021 and the mountain is not available on their site. I requested a refund since they have virtually zero options to use the credit this year and they refused. I've also read of Liftopia potentially being forced into Bankruptcy because they are not paying the mountains.

i purchased a 3-day lift ticket only to discover that the resort had shutdown 5 hours prior due to the coronavirus. Therefore, at the time of purchase, the product did not exist in the first place. I was issued a $150 credit to liftopia, and was left to dispute the charge with my bank. Never again!

Absolute crooks. Their buggy website sold me date-specific Homewood tickets for Saturday, March 14th at 10:03 PM on Saturday, March 14th. The tickets were never valid, from the time of issuance. On March 31st, they sent me an email saying they'd reviewed my case and would issue a refund. They never issued the refund, and on April 7th, they went to quite a bit of trouble to write a 7-page letter to Chase's dispute department, contesting the disputed charges. I've already spent an hour waiting on hold with Chase to discuss the dispute, and I've faxed the email trail to Chase. Unfortunate that Chase didn't bother to compare the timestamp on the credit card transaction with the date-specific lift tickets, or I'd be less frustrated and certainly be spending less time on the phone with these people. Based on the other recent reviews, it looks like we might have a class action here. Not that there's going to be much money left in the company, but the least we can do is put this dumpster fire of a firm out of our misery.