Ya sent me garbage and it cost more to…
Ya sent me garbage and it cost more to return it than it’s worth. You people are a bunch of horrible thieves.
By Matthew
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
789 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Quality First Lift Down was founded in 2019 to challenge the headwear status quo. We create colorful, unbranded headwear that complements your outfit without acting as a billboard. Each piece is crafted with a commitment to quality, made to be a staple in your wardrobe. Why Color Matters Color is our guiding star. We curate timeless silhouettes with standout hues that feel both familiar and fresh. By blending customer feedback with our design research, we build a color palette that helps you express your style effortlessly. Our Community We’re inspired by you. At Lift Down, we design headwear that celebrates individuality. Your feedback helps us refine our offerings, ensuring we always provide hats that fit your needs and style. Together, we build a brand focused on timeless, quality design. Discover your next favorite hat at Lift Down—where quality, design, and color come together for a perfect fit, every time.
Lift Down (liftdown.com) has 789 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
789 approved reviews, newest moderated first
Ya sent me garbage and it cost more to return it than it’s worth. You people are a bunch of horrible thieves.
By Matthew
Good product quick delivery.
By Ben H.
Great caps, great service and super company. Totally satisfied.
By Gary H.
Your caps don’t fit and are difficult to adjust.
By Thomas K.
Response from Lift Down· Feb 21, 2024
Hi Thomas. Sorry to hear that our caps did not fit you. We recently introduced an XL version of the Classic Cap. Please reach out to [email protected] for help with an exchange.
Honestly my favorite hat I've ever had.
By Harbin R.
I received my order on time and what was ordered. I like the delivered product and colors.
By Richard P.
I have without looking in my closet, probably 15 Lift Down ball caps. I have one of the khaki bucket hats. I wear them often and I love the color choices. I like that I’m not advertising any company or product. Great fashion accessory.
By Mike
The hats are fabulous, the endless emails much less so
By Louis L.
Response from Lift Down· Feb 19, 2024
Hi Louis. Apologies for the inconvenience. You can now use the "Manage My Preferences" in the footer of our emails. You can choose the frequency of emails sent to you if you would like to keep receiving emails.