Lifetime Mortgage LendingReviews of lifetimemortgageloans.com

Terrible experience with Marques Johnson. Continuous excuses for not closing a sale on time. He offers different explanation each time, first excuse staffing issues, then a technical issue, then he just didn’t get the paperwork on time. He’s held up multiple real estate deals. He is unreliable and has held up hundreds of thousands of dollars from being distributed. He and this company are on the do not use list in the Puyallup/Tacoma area.

I would not recommend this mortgage company for first time homebuyers... They did not provide the level of attention or consistent communication I feel is necessary to support my needs. I was referred here by another lender who I had a good experience with, but they are no longer originating loans directly, so he put me in contact with Justin Brown. I never receive responses to my emails and when I do receive a response it is weeks later. This has happened on several occasions...As a first-time homebuyer with many questions, I feel this lender has not demonstrated the time or patience needed to provide adequate support, so I’ve decided to explore other lending options.

I would not use this lender again or refer for anyone else. Communication was great in beginning and then 1 month into it, Justin did not answer emails or calls for a week. Then assistant came into the picture. She kept asking for information we submitted a month prior. Then the worst of it, was 5 days before we were to close, they said there was issue and we needed to put all this money down, we went from being told we would get 5k back to paying over 11k and just finding out week before. Justin wasn't sorry, he didn't take any ownership just blamed on underwriter. He had 60 days to get closing together and we closed 2 weeks later. Thank God we had great builder who was patient. I would ask direct questions. I could never give a strait answer. He was aware of the 3 day rule for CD but would have us thinking we could close the next day. It was horrible experience. I had to do way too much math as the customer. In the 2 weeks of us trying to work magic he proposed ideas that financially didn't make since or would be worse than what we had. If we did not have the risk of losing our house, we would have just found another lender.