Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
Maria was very helpful and very pleasant to talk to.
By Jackie K.
Response from LifeStation· Aug 25, 2025
Maria will be so happy to hear this! We're thrilled she made your experience both helpful and pleasant—thanks for taking the time to share!
Very helpful and patient
By Jan H.
Response from LifeStation· Aug 25, 2025
Thanks so much for the 5 stars! We're glad you had a helpful and patient experience—that’s exactly what we aim for.
The sales rep Justin was so patient with me and answered all my questions as I was deciding on the best option for my step-dad. He walked me through all the scenarios I could think of and then made sure the sign up process was seamless. I haven't used the unit yet, but will definitely add an update once we activate it. Thank you Justin for making a hard decision easier.
By Kate F.
Response from LifeStation· Aug 25, 2025
Justin really is a gem! We’re so glad he was able to walk you through everything with patience and care. It’s great to hear he helped make a tough decision feel a little easier. Thanks for the thoughtful feedback, we’ll be here when you’re ready to activate!
The gentleman who signed me up went above and beyond. He mad me feel safe with this purchase. He was amazing.
By Tammy J.
Response from LifeStation· Aug 25, 2025
We’re so glad to hear our representative made you feel safe and supported throughout the process. Going above and beyond is what we strive for—thank you for sharing your experience!
I found the representative to be kind, knowledgeable, and patient. He took his time, explained everything,step by step, and answered all my questions. I felt this was a great program and I bought into it all the way.
By customer
Response from LifeStation· Aug 25, 2025
What a thoughtful review, thank you! It’s wonderful to hear that our representative took the time to guide you step by step and made you feel confident in your decision.
The person was very meticulous. Took his time, repeated everything and was careful to walk me through the process of opening the account.
By customerJoe G.
Response from LifeStation· Aug 25, 2025
It’s great to hear that your experience was so thorough and thoughtful. Taking the time to walk through each step carefully is exactly the kind of service we aim to provide. Thanks for sharing your feedback!
Very professional and polite.
By customer
Response from LifeStation· Aug 25, 2025
We really appreciate your kind words! Professionalism and courtesy are at the heart of what we do—thanks for recognizing that.
The agent that sold me your system was knowledgeable, courteous and so helpful in explaining the equipment. Of all the companies I spoke with yours offers the most help. I felt really good about purchasing your system.
By Barbara G.
Response from LifeStation· Aug 25, 2025
It’s wonderful to hear that your experience stood out among the rest. We’re proud to have knowledgeable and courteous team members who make things easy to understand. Thanks for choosing us, we’re so glad you felt confident in your decision!
