Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
Sherry was fantastic! Looking forward to giving this a shot for my mother!
By Jari de L.
Response from LifeStation· Sep 4, 2025
Thank you for your kind words! We’re so glad to hear that Sherry was fantastic in helping you. We look forward to supporting your mother with the peace of mind and protection that LifeStation provides.
Customer service was excellent. The representative Maria was professional and personable. Overall, a highly enjoyable and informative experience. Looking forward to being well protected with Life Station!!
By Anthony S.
Response from LifeStation· Sep 4, 2025
We’re so glad to hear that Maria provided excellent service and made your experience both professional and personable. It’s great to know you found the process enjoyable and informative. We’re honored to have earned your trust and look forward to keeping you well protected with LifeStation!"
Sherry was great, she explained everything in detail and made the expierence a pleasure.
By Melissa M.
Response from LifeStation· Sep 4, 2025
Thank you for your kind words! We’re so glad to hear that Sherry explained everything clearly and made your experience such a pleasure. We’ll be sure to share your feedback with her—she’ll be thrilled to know she made a positive impact. We truly appreciate you choosing LifeStation!
Your representative was very thorough in describing the equipment and how your system operated. He also explained the costs and different payment plans. He did not rush me and asked me several times if I had any questions.
By LNH
Response from LifeStation· Sep 3, 2025
Thank you for sharing your experience! We’re so glad to hear our representative took the time to thoroughly explain the equipment, system, and payment options while making sure you never felt rushed. It’s great that he encouraged your questions and provided clear answers. We truly appreciate your thoughtful feedback!
Christina was very helpful, answering all of my questions
By customerLinda C.
Response from LifeStation· Sep 3, 2025
Thank you for your feedback! We’re so glad to hear that Christina was able to answer all your questions and provide the helpful support you needed. We’ll be sure to share your kind words with her!
The advisor was knowledgeable and funny.
By Patricia M.
Response from LifeStation· Sep 3, 2025
We’re thrilled to hear our advisor kept things both informative and entertaining—who says learning about our services can’t come with a laugh or two? Glad we could make the process both smart and fun for you! Thank you for sharing your experience!
Customer service representative was patient, knowledgeable, explained the program well, and ensured I understood the program.
By Michael M.
Response from LifeStation· Sep 3, 2025
We’re so glad to hear that our representative took the time to be patient, provide clear explanations, and make sure you felt confident in understanding the program. We truly appreciate you sharing your experience!
Christina was wonderful in fully explaining the in home device system. She made it easy for me to subscribe and complete the signing process on line.
By ML
Response from LifeStation· Sep 3, 2025
Thank you for your kind words! We’re so pleased to hear that Christina made the process smooth and easy by clearly explaining the in-home device system and guiding you through the online signup. We’ll be sure to share your wonderful feedback with her!
