Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
This is only the first month of having my alert device so far everything is working perfectly
By customer
Response from LifeStation· Sep 8, 2025
Thank you for taking the time to leave a 5-star review! We're glad to hear that you're satisfied with your device.
Customer service representative was EXCELLENT!!
By customer
Response from LifeStation· Sep 8, 2025
Thank you for the 5-star review!
The customer service rep., Franky, was compassionate, knowledgeable, thorough, patient and helpful through the ordering process. According to Franky, his manager was voluntarily working with him to make it easier for my wife and I to become a LifeStation customer. Thank you and keep up the great work!
By TDV
Response from LifeStation· Sep 8, 2025
We’re delighted to hear that Franky provided compassionate, knowledgeable, and thorough support throughout your ordering process. We’re also glad his manager’s efforts helped make your experience even smoother. We truly value your trust in LifeStation and are grateful to have you as a customer. We’ll be sure to share your kind words with Franky and his manager. Thank you again, and we look forward to continuing to support you and your wife.
They answered all my questions and were very cooperative. I could clearly understand everything that was said. Very detailed discussion
By Charles W.
Response from LifeStation· Sep 6, 2025
Thank you for taking time to leave a 5-star review!
The representative was very thorough and thoughtful. Our first call was just to be at information and when he found out this was our first call he suggested a few things that we should look at when comparing.
By customer
Response from LifeStation· Sep 6, 2025
We’re so glad to hear that our representative took the time to be thorough and thoughtful during your first call. It’s wonderful that he not only provided information but also offered helpful suggestions to guide your comparison. We appreciate you sharing your experience with LifeStation and look forward to assisting you further.
Representative Cheryl's welcoming manner, I immediately felt comfortable. Explained options well. Patient, friendly,
By customer
Response from LifeStation· Sep 6, 2025
We’re delighted to hear that Cheryl’s welcoming manner helped you feel comfortable right away. It’s great to know she explained the options clearly and provided patient, friendly support. We’re proud to have her on our team and appreciate you sharing your experience with LifeStation.
The representative was very informative, friendly and patient. He was willing to repeat what he said and answer all my questions
By Cathy H.
Response from LifeStation· Sep 6, 2025
Thank you for sharing your experience! We’re so pleased to hear that our representative was informative, friendly, and patient in assisting you. Taking the time to listen, answer questions, and provide clarity is something we truly value at LifeStation. We appreciate your kind words and look forward to continuing to support you.
Thomas did a great job Thank You
By customer
Response from LifeStation· Sep 6, 2025
Thank you for the 5-star review. We'll be sure to let Thomas know you enjoyed your experience with him.
