Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
Excellent explanation of cost and services from Franky
By Joe B.
Response from LifeStation· Sep 22, 2025
Thank you for your feedback! We’re so glad to hear that Franky was able to clearly explain the cost and services. Providing clear information and support is very important to us, and we’re happy he made your experience a positive one.
The lady was so helpful and assuring.
By Jim K.
Response from LifeStation· Sep 22, 2025
Thank you for the 5-star review!
Maria was very professional and provided all the information I asked for. She called me back several times as I was selecting the best device for my father’s needs and needed to communicate with him. She was actually what swayed me to choose Lifestation vs another company I was considering.
By Kim K.
Response from LifeStation· Sep 22, 2025
We’re so glad to hear that Maria’s professionalism, patience, and dedication made such a positive impact. Our team strives to provide thoughtful support and guidance, and it’s wonderful to know Maria was able to assist you and your father through the decision-making process. We’re honored you chose Lifestation and look forward to continuing to support your family.
Very clear about how everything works, extremely friendly and answered all questions
By Autumn O.
Response from LifeStation· Sep 22, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that everything was explained clearly and that our team made you feel comfortable. Providing friendly, helpful service and answering all questions is very important to us, and we’re glad it made a positive difference for you.
Justin was extremely patient and kind answering my numerous questions about the Life Station device for home use. I was unfamiliar with a lock box and how it worked. He went to great lengths to help me finally understand the process. Justin is a great representative for your corporation. He was polite, friendly, relatable and remained professional throughout our conversation. Quite a feat! Justin should not only receive a raise but also accolades from your corporation. Thank you!
By Nan M.
Response from LifeStation· Sep 19, 2025
We’re so pleased to hear that Justin provided you with such patient, kind, and thorough support. It’s wonderful to know he took the time to ensure you felt comfortable and confident with the LifeStation device and lock box process. We agree—Justin is an outstanding representative of our team, and we’ll be sure to recognize him for the excellent service he provided.
Sherry was clear, concise and kind. She answered all my questions (there were many!) with the patience of a saint! She spoke with clear knowledge and if she did not know a detail she immediately sought the answer. It could not have been a more positive experience. At the conclusion I felt confident with my choice. She was truly a wonderful “ally” at a difficult time.
By customerJudy T.
Response from LifeStation· Sep 19, 2025
Thank you for taking the time to share your experience! We’re thrilled to hear that Sherry was able to support you with such kindness, patience, and knowledge. It’s wonderful to know she made a difficult time feel easier and that you left feeling confident in your choice. We’ll be sure to share your kind words with her—she truly is a valued member of our team.
Straight forward process and friendly service.
By Capnslappy
Response from LifeStation· Sep 18, 2025
Thank you for the 5-star review!
The alert has GPS and can be worn in the swimming pool, which are both important to me.
By June W.
Response from LifeStation· Sep 18, 2025
Thank you for sharing your feedback! We’re glad to hear the GPS feature is important to you. We do want to clarify that while the device is water-resistant and can safely be worn in the shower or in the rain, it should not be submerged in water or worn while swimming. We do apologize for any misunderstandings.
