my customer service agent spoke clear…
my customer service agent spoke clear slow and very knowledgable
By Ida S.
Response from LifeStation· Oct 16, 2025
Thank you so much for your kind words! We're thrilled you had a great experience.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
my customer service agent spoke clear slow and very knowledgable
By Ida S.
Response from LifeStation· Oct 16, 2025
Thank you so much for your kind words! We're thrilled you had a great experience.
The rep was knowledgeable, patient and kind. Couldn’t have asked for a better experience.
By Andrea
Response from LifeStation· Oct 14, 2025
Thank you so much for taking the time to leave us such a glowing review! We truly appreciate your kind words and are thrilled to hear about your positive experience.
Sherry did a great job with setting me up for a Life Station. She is very knowledgeable about her business.
By Jane G.
Response from LifeStation· Oct 14, 2025
Thank you for the wonderful review! It’s our pleasure to assist you, and we’re thrilled that you’re satisfied with our service. It warms our hearts to hear such praise for Sheri! We'll make sure they receive the recognition they deserve for delivering exceptional service.
I talked with Jordan . He very much put me at ease.Explained so I could understand if this was something I wanted. I enjoyed the whole process.
By customer Marie A P.
Response from LifeStation· Oct 14, 2025
We appreciate your 5-star rating! Our team works hard to deliver the best service possible, and it’s great to see that reflected in your review. We're delighted that Jordan left a positive impression on you! Your feedback will motivate them to continue delivering excellence.
Friendly and prompt service
By George F.
Response from LifeStation· Oct 14, 2025
Thank you for your feedback! We're happy you had a good experience, and we're here to make it even better.
Maria was compassionate and helpful
By Dick D.
Response from LifeStation· Oct 14, 2025
We appreciate your 5-star rating! Our team works hard to deliver the best service possible. Thank you for highlighting Maria's contribution to your positive experience!
Easy to understand and very patient
By Bernita
Response from LifeStation· Oct 14, 2025
We’re so happy to hear that you enjoyed your experience. Thank you!
Maria made feel like I was her best friend.
By Betty G.
Response from LifeStation· Oct 14, 2025
Thank you so much for the kind words! We’re thrilled to hear Maria made you feel like her best friend. She prides herself on genuine connections, and your feedback will make her day. Thank you for the 5-star review!