Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
Although my Mother has not had to use this yet for an emergency, it gives us peace of mind that if she is in trouble, she has access to call someone.
By Linda J.
Response from LifeStation· Jul 13, 2016
We're happy to provide your family with the peace of mind that you were looking for.
always there to answer call
By William
Response from LifeStation· Jul 12, 2016
Thanks for reviewing us, William.
I have not needed them so far, but am glad I have them. I have caused them to have to answer a call that I set off because I punched the button unknowingly.
By Betty L G.
Response from LifeStation· Jul 12, 2016
Thanks, Betty. We'll be ready if you do need us.
Thank goodness that I have not had to use the Lifestation for an emergency but it is trusted and a great comfort to know it is in place if I need it.
By Ellen B.
Response from LifeStation· Jul 12, 2016
Thanks, Ellen. We're always there if you need us.
My mom must have somehow hit the button in her sleep which set off the alert. She also slept through the person on the speaker who was calling out to her. Life Alert tried reaching the family contacts but since it was 2 a.m. and they received our voicemail, they left a detailed message to advise that they received an Alert, with no response and were therefore dispatching emergency. She woke up to a very nice police officer asking if she was okay. The paramedics were also there in case she needed assistance. They got in with the "hide-a- key" which is hanging on the front door knob, which has a combination for the responders to enter the home easily (very worth getting)! We were sorry for the false alarm, but comforted to know of their response. Thank you!
By Donna
Response from LifeStation· Jul 12, 2016
You're very welcome! Your mom's safety will always be our main concern.
Service works as stated, employees very courteous and helpful
By Frank P.
Response from LifeStation· Jul 12, 2016
Thank you, Frank. High customer satisfaction is one of our main goals here.
I've been very pleased with the service and responsiveness that I have received from LifeStation. I ordered the LifeStation Medical Alert System for my mother. It is easy to set up, use and test.
By Mark
Response from LifeStation· Jul 12, 2016
We're happy to hear you and your mother are enjoying the service. Thanks for reviewing us, Mark.
When I test the equipment they have always responded immediately. Fortunately, I haven't had a real emergency as yet.
By Bonnie S.
Response from LifeStation· Jul 11, 2016
Thanks, Bonnie. We hope you never need to use the service but, we're ready if you do.
