Alert
You are always there
By Harvey S.
Response from LifeStation· Sep 2, 2016
We'll be here as long as you need us. Thanks, Harvey.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
You are always there
By Harvey S.
Response from LifeStation· Sep 2, 2016
We'll be here as long as you need us. Thanks, Harvey.
Helpful agents, quick to answer, no nonsense Rarely any issues
By Ann H.
Response from LifeStation· Sep 2, 2016
Thank you, Ann. We plan on keeping it this way.
My mother-in-law has worn Lifestation alert for several years. Good equipment, reasonable price, helpful customer service....easy decision!
By Judy H.
Response from LifeStation· Sep 2, 2016
We like to keep things as easy as we can for our users and their families. Thanks for the review, Judy.
LifeStation has been prompt, and helpful. They have fulfilled the need we had.
By Stewart Winston C.
Response from LifeStation· Sep 2, 2016
Thanks, Stewart.
Very happy with life station & the peace of mind I have that my mother can get assistance without me there.
By Karen D.
Response from LifeStation· Sep 2, 2016
Thanks, Karen. We'll continue to provide this safety and peace of mind as long as you need us.
Ditto to above because my mom thank G-d has not had to use it yet, though with her disdain for such things and growing dementia- I am unsure as to whether she'd remember to push the small device buttons I put on low levels in her bathroom and by her bed. The one on a rope she will not wear, but keeps on the dining room table- bit away from where she eats. Hey the service- makes Me feel better. Okay!
By Michael P.
Response from LifeStation· Sep 2, 2016
We're also happy mom hasn't had to use us yet and even happier that we've given you some peace of mind. Thanks for reviewing us, Michael.
Lifestation is definitely excellent...5 Stars. Everyone I've had occasion to talk to has been very helpful and courteous.
By Neil R.
Response from LifeStation· Sep 2, 2016
Thank you, Neil. We make providing excellent customer service one of our main priorities here.
Answers right away. Many companies contract out through 3rd parties. If something goes wrong it's pass the buck. Life station monitors their own calls.
By Pam C.
Response from LifeStation· Aug 31, 2016
Thanks for pointing that out, Pam. We pride ourselves on the ability to handle all of our calls in house and with our own trained specialists.