Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
I have pushed my button hanging around my neck at least four times. They answer and notify my daughter & son and send the Paramedics immediately. They have never disappointed me and neither have the Paramedics. Bless all of them.
By Donna G.
Response from LifeStation· Sep 13, 2016
Thank you, Donna. We are more than happy to help.
The customer service rep assisted me in completing the information needed
By Maria Hernandez C.
Response from LifeStation· Sep 13, 2016
That's why we're here, Maria. Thanks for reviewing us.
I only have one issue that i need to clear up with customer service, I will not air it here because it is a misunderstanding and that's all. I would recommend them to everyone for a number of reasons. Here are just a few; They do not have a medical cancellation clause, Some other competitors make it near impossible to cancel service if you wish to. The price has no hidden fees and i have never had a problem with the service, Anytime my Mother test or uses her alarm i get a phone call and two emails letting me know there was an alarm or a test. They can also hear you or your loved one from any room in the house. It really is amazing!
By Keith B.
Response from LifeStation· Sep 13, 2016
Thanks for the recommendation, Keith. We're happy to hear your satisfied with our service.
Grandma feels a lot safer!
By J R.
Response from LifeStation· Sep 12, 2016
We're happy to hear that. Thanks, J Rivers.
provided the service as promised, efficient and prompt service.
By Patricia W.
Response from LifeStation· Sep 12, 2016
Thank you, Patricia.
wish someone would have told me of the falling button when I had the other one sooner. It would have saved my mother going to the hospital.
By Karen W.
Response from LifeStation· Sep 12, 2016
We apologize for not reaching out to you sooner, Karen. But we will have someone reach out soon to explain to you the new Auto Fall-Detection and how it all works.
Thank goodness I haven't needed them, but know they are there when I need them. Very comforting!
By Sally L.
Response from LifeStation· Sep 12, 2016
Thanks, Sally.
LifeStation is easy for my 95 year old mother to use; they respond quickly and give us comfort knowing that they are there should our mother need help because we are not there with her.
By Louanne R.
Response from LifeStation· Sep 12, 2016
Thank you, Louanne. We're happy to be your mother's security blanket when she's home alone.
