Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
All going well and feel much better having it . Just thankful I have not had to use it. Betty A Ralston
By Betty A R.
Response from LifeStation· Aug 25, 2017
Thank you for taking the time to write a review, Betty! We are glad the LifeStation system could provide you with greater peace of mind.
u guysRE AWESOME . THANKS FOR BEING THERE FOR Y MOM ..I FOUGHT HER A LONG TIME TO GET THIS .. NOW I CAN SLEEP BETTER AT NITE..
By Lana M.
Response from LifeStation· Aug 25, 2017
Thanks for the review, Lana, we’re glad the LifeStation service could help your mom!
My father was a LifeStation customer for two years. Prompt response to 'button activation'; promptly got my father the police and/or ambulance services he needed several times; whether button was activated for emergency, nonemergency, or in error, responders were always calm, courteous, and directed the call appropriately; and with every use my father's emergency contacts were notified. Range for communication was good and equipment was durable and decent quality. Discontinuing the service and returning the equipment was a very hassle-free straightforward process. Without reservation, I highly recommend LifeStation.
By Pamela H.
Response from LifeStation· Aug 1, 2017
Hello Pamela, thank you so much for taking the time to write a review, and we appreciate your recommendation. At LifeStation we strive to offer the best possible customer service experience, both during an emergency and when making changes to your account. We’re so glad you enjoyed the LifeStation service.
When my mom had an interruption in phone service, it was LifeStation that contacted me to let us know. It was comforting to know that they were that vigilant.
By Robin M.
Response from LifeStation· Jul 17, 2017
Hi Robin, thank you so much for taking the time to write a review. We’re very proud of LifeStation’s excellent Customer Service and are happy to contact you when there is an interruption in phone service.
Hooray I'm free I'm independent and I'm not scared anymore life is worth living so go get you some
By Ruthine M.
Response from LifeStation· Jul 10, 2017
Hi Ruthine, thank you for taking the time to write a review! We’re so happy the LifeStation service could help you feel safe and independent!
Excellent service and has worked well when tested and during one false alarm.
By Valonda N.
Response from LifeStation· Jun 20, 2017
Valonda, thank you for taking the time to write a review. We’re happy the LifeStation system has worked well for you, and we’re so proud of the excellent customer service we provide.
works great great for a great price
By William M.
Response from LifeStation· Jun 16, 2017
Thank you for taking the time to write a review, William. We are happy to offer a great service for an affordable price.
So far my confidence in LifeStation is very strong. I don't worry about my father as much now since he is wearing his Lifestation button around his neck. He is 90 years old and still independent and wants to keep it that way as long as possible. There has been a few times he has accidentally alerted Lifestation, but they have always been very polite and understanding. They respond so quickly when it is activated. That is very comforting to me. Thank you LifeStation for being there for my Dad.
By Shirley E.
Response from LifeStation· Jun 16, 2017
Thank you for taking the time to write a review, Shirley. We’re so glad you’re confident in the LifeStation service and our fast response times. It is our goal to help your Dad stay independent as long as possible.
