Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
I accidentally pushed the HELP button and they responded right away.
By Winsor M.
Response from LifeStation· Dec 15, 2017
Winsor, thank you so much for taking the time to write a review! We’re glad you like our fast response time!
the button to wear could have 2 updates. One is that it is sort of heavy to wear all the time. The second is that I wish it would say somehow how much time is left on the charge so I know when to put it in the charger.
By Mary D.
Response from LifeStation· Dec 6, 2017
Mary, thank you so much for your feedback, we take customer suggestions very seriously!
I ordered a Lifestation for my mom and mother in law, hoping not to need them but wanted to have some peace of mind! I was sure glad I did when I received a call from the Life station service! Not far away from home, I headed straight there! By the time I got there, the police were there and an ambulance to help my mother in law from her fall and a bloodied nose! Boy, was I glad that I got the Life station service!! Sincerely, Walter G
By Walter G.
Response from LifeStation· Nov 16, 2017
Thank you for taking the time to write a review, Walter! We’re so glad that the LifeStation service could help your family, and get EMT’s dispatched to your mother-in-law quickly.
When I've hit the button accidentally someone responds very very quickly. They ask if you need any help and if your alright. I highly recommend them. Always has been very nice!
By Arlene P.
Response from LifeStation· Oct 16, 2017
Arlene, thank you so much for taking the time to write a review, and we appreciate your recommendation of our service to others! We’re so glad you’re enjoying the LifeStation service.
I haven't had to use my life station but it seems to be doing okay.
By JEAN T.
Response from LifeStation· Oct 11, 2017
Thanks for the review, Jean. We hope you continue to enjoy the LifeStation service.
Best. Servce. For me
By Thomas K.
Response from LifeStation· Sep 13, 2017
Thank you for taking the time to write a review, Thomas!
My dad is able to be at home without assistance although as a family unit we make sure someone spends the night and then eats breakfast with him and others check on him periodically throughout the day. Dad is 89 years old and has end stage COPD, Lifestation gives all of us, including dad, peace of mind knowing he can get help at the touch of a button. I would like to suggest a different type of device to be worn around the neck as dad would often set it off accidently, moved it to his wrist and haven't had any issues.
By Laura T.
Response from LifeStation· Oct 10, 2017
Laura, thank you so much for taking the time to write a review. We’re so glad that having the LifeStation service could provide your family with greater peace of mind.
My mother has Parkinson's Disease and she easily can set off her alert. I always get the call from LifeStation and all but ONE time was NOT a fall. It's that ONE time that makes all the difference in the world to me. I recommended this for my Grandmother who is in her late 90s and it's working great for her, also. We are extremely pleased with the benefits of LifeStation and wouldn't have anything else.
By Tami B.
Response from LifeStation· Sep 6, 2017
Tami, thank you so much for taking the time to write a review, and we appreciate your recommendation of the LifeStation service to others. You’re right, LifeStation offers customers greater peace of mind that should they have an emergency, help is always available to them.
