Prompt response to answering when call…
Prompt response to answering when call button is activated.
By Brenda S.
Response from LifeStation· Dec 27, 2018
Thank you for taking the time to write a review Brenda!
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
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LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
Prompt response to answering when call button is activated.
By Brenda S.
Response from LifeStation· Dec 27, 2018
Thank you for taking the time to write a review Brenda!
Peace of Mind at Last
By Elaine S.
Response from LifeStation· Dec 11, 2018
Thank you Elaine!
Customer Service is very good and when an item is needed or instructions for the operation and syncing of the button with the system they are very easy to understand and happy to help. I would recommend this system as it is answered promptly when tested and loud enough to hear from one end of the house to the other both in announcement and reply by customer. There is a lot of peace of mind that my family member will get help if needed with this equipment.
By JANET
Response from LifeStation· Dec 11, 2018
Thank you for the review Janet!
I can’t express the relief I have experienced knowing my parent’s health and safety are in such good hands. We live several hours away so we needed a service to monitor their activities and get help fast if needed. LifeStation is a great service and value.
By Jim K.
Response from LifeStation· Dec 10, 2018
Thank you for taking the time to write a review Jim! LifeStation prides itself on providing peace and mind for all of our users and their family, so i am very happy to hear that our service has helped relieve you of your worries.
Glad we have one for my elderly Mom
By Cynthia J.
Response from LifeStation· Dec 10, 2018
Thank you for the review Cynthia!
Seems to work!
By Lezlee W.
Response from LifeStation· Dec 10, 2018
Thanks Lezlee!
very reliable
By RONALD P.
Response from LifeStation· Dec 10, 2018
Thank you Ronald!
My device kicks off by accident a lot. My fault, I either hit it on a counter, drop it on the floor or lean against something and like magic, there is the Life Station operator checking on me. They are always polite and reassuring that I am not driving them crazy. Their patience and kindness are two qualities that are important. The mishaps give me something to giggle about because I am so clumsy, but a relief to know that they check on me even though they are false alarms. I'm satisfied with the service and have recommended to family and friends.
By Patricia L.
Response from LifeStation· Dec 11, 2018
Thank you for taking the time to write a review Patricia! At LifeStation we have to make our devices sensitive enough to detect any kind of fall, and a consequence of this is that many devices can go off by accident when you bump them or move a certain way. Our monitoring specialists are aware of this, and so they treat each button press with as much respectfulness and professionalism as possible to ensure that nobody feels like they are doing something wrong when the device goes off by accident.