Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 274 reviews with 4 stars · Clear filters
SYSTEM IS GOOD. WE HAD A FEW ISSUES. WE NEED YOUR OPERATORS TO INSURE THAT THE HELP THAT WILL BE SENT HAS A VENTILATOR ON THE AMBULANCE BEING SENT OR IF THEY MUST COME WITHOUT ONE, THE CREW CAN USE OUR PORTABLE BUT THEY MUST BE TRAINED ON ITS PROPER USE.
By Louis S.
Customer service has been very professional, courteous, and congenial, every time we have done our checks. Thankfully we haven't needed emergency services yet but we feel confident and secure in knowing the service is always there in a real emergency. Thanks Very Much for your service. Sincerely, Irene & Perry Bridgewater
By Irene & Perry B.
Response from LifeStation· Apr 25, 2019
Thank you for taking the time to write a review Irene and Perry! We hope you never need to use the device, but are glad that you feel having the device provides you with peace of mind knowing that we are just one button press away.
LifeStation was having some peace of mind knowing my mother was able to get help when she needed it.
By Sabrina R.
Response from LifeStation· Apr 5, 2019
Thank you for taking the time to write a review Sabrina! We are glad to hear that having the LifeStation device provided peace of mind for your family.
I Feel safe , the fact I can use in shower thank you
By Colleen D.
Response from LifeStation· Feb 20, 2019
Thank you Colleen!
Your people are always there and they are pleasant when I bump it and they get the signal. It is such peace of mind to know that your company is there for me here in Salem or if I go to Portland. My family is also very happy that I have it then they don't have to be concerned if I might fall. Your people would come. I rate you 5 stars not 4!
By Marjorie M.
Response from LifeStation· Feb 8, 2019
Thank you for taking the time to write a review Marjorie! If you truly believe that we are 5 stars and not 4 i believe you can edit your review to change the rating.
Haven't needed life station yet in a real emergency...That said, everything else has been very good.
By W. G. H.
Response from LifeStation· Feb 6, 2019
Thank you for the review WGH!
I think the service and the security Life Station offers is important but I just can’t get my mom to wear her necklace consistently.
By Ambrose
Response from LifeStation· Feb 5, 2019
Thank you for taking the time to write a review Ambrose!
They responded several times when the button was accidentally pushed, so I know it is well monitored. But a waterproof button would be nice.
By Kenneth
Response from LifeStation· Feb 5, 2019
Thank you for the review Kenneth! We do have waterproof buttons available. If you are interested please call our customer service line to discuss your options.
