Rushed off the phone, great product
Great service, but I feel that the phone operators try and rush you off the phone when you call with questions.
By Jane M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
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LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 274 reviews with 4 stars · Clear filters
Great service, but I feel that the phone operators try and rush you off the phone when you call with questions.
By Jane M.
Charging the watch It would be better if the charging last longer
By MARY T.
Wrong information when I sighed up , but taken care of.
By Ann
I love my Life Station and feel very safe with it. I only gave it four stars because the green light that comes on every 30 seconds to show you it is working is annoying. Otherwise, I very highly recommend it
By customer
I have no input at this time as I am new to the program.
By Mark C.
So far I have been pretty satisfied with the service the only concern I have is if there is no movement for more than 24 hours I feel someone should reach out to make sure you are okay
By Linda H.
I get up early and put on the watch! Wear it all day and almost every night teach a class on zoom. The watch always seems to alert me that the battery is getting low right in the middle of wrapping up the class/ a meditation or a prayer! What am I doing wrong? Otherwise I love the look of and safety of this watch....just need more time!
By Carmen E G.
So far, so good. Have tested once. Plan to do so monthly on my birthdate.
By Florence