Easy
Easy. Nice person to talk to. Knowledgeable person.
By customer
Response from LifeStation· Nov 19, 2025
We’re so happy to hear that you enjoyed your experience. Thank you!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
Easy. Nice person to talk to. Knowledgeable person.
By customer
Response from LifeStation· Nov 19, 2025
We’re so happy to hear that you enjoyed your experience. Thank you!
Helpful customer service, wonderful service
By Laurie Jo S.
Response from LifeStation· Nov 18, 2025
We're so grateful for your positive review! It's customers like you that make our job so rewarding.
I learned so much from Frankie. He was very helpful in helping me make a decision on getting this kind of device.
By Ronda
Response from LifeStation· Nov 18, 2025
Your 5-star review means a lot to us! We’re excited that Frankie could make a positive impact. Thanks for recognizing their great work!
Easy to understand, pleasant, knowledgeable, thorough
By Ed Balckburn C.
Response from LifeStation· Nov 18, 2025
Your satisfaction is our top priority, and we're so happy to see your 5-star review. Thank you for your trust in our service!
What made my experience great was speaking w/Sherry. She was wonderful. She explained a few more things that the first person I spoke with did not. But in his defense, I was a bit overwhelmed at the time of the first phone call. After receiving such great customer service speaking w/Sherry I decided to go with Lifestation for my mom.
By Kirsten M.
Response from LifeStation· Nov 18, 2025
Thank you for the wonderful review! It’s our pleasure to assist you, and we’re thrilled that you’re satisfied with our service. Thank you for highlighting Sherry's contribution to your positive experience! We’re here whenever you need us.
The representative was very patient with me and answered all my questions. They helped me compare options to find the best solution for my loved one to feel safe at home.
By Christy
Response from LifeStation· Nov 17, 2025
Thank you for the wonderful review! It’s our pleasure to assist you, and we’re thrilled that you’re satisfied with our service. We’re here whenever you need us.
Knowledge and professionalism of service person. Answered all questions and was very clear fir us to understand
By Armando S.
Response from LifeStation· Nov 17, 2025
Hearing about your positive experience has made our day! Thank you for taking the time to share your feedback with us.
GReat service!
By Pete M.
Response from LifeStation· Nov 17, 2025
We’re so happy to hear that you enjoyed your experience. Thank you!