My ordering experience is easy and…
My ordering experience is easy and convenient. Allen Denny is very responsive and assist with all my needs and is a true professional.
By JEFFREY M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
128 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Life Safety Consultants is the industry leader in supplying replacement commercial fire alarm parts and components for maintaining existing fire protection systems. It also provides replacement system clocks and smoke detector covers for office buildings, school districts, and government facilities, providing protection from painting, remodeling and construction debris.
Life Safety Consultants (lifesafetycom.com) has 128 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
128 approved reviews, newest moderated first
My ordering experience is easy and convenient. Allen Denny is very responsive and assist with all my needs and is a true professional.
By JEFFREY M.
It took two weeks 8/26 - 9/9 to get the ordered part. That time frame should be cut in half. Five working days is the acceptable maximum time frame for delivery.
By Michael B.
Good Customer Service. Our discontinued smoke sensors were available and in good working order. When 2 heat sensors were faulty, new working replacements were over-nighted and arrived the next day.
By Kenward W.
The Analog Heat Sensor was just what we needed and was as described. Super fast delivery.
By David D.
Had the smoke detectors I needed, immediately available, and at a reasonable price.
By Gregg W.
5 business days since I received and email that the product has shipped and tracking still says “label created” Frustrating.
By Kate
Easy ordering and quick delivery
By Bridget L.
Customer Service was great
By Chastity W.
Response from Life Safety Consultants· May 29, 2026
Thank you so much for your wonderful feedback, Chastity! We're truly delighted to hear that you had a great experience with our customer service. Our team works hard to provide the best support possible, and reviews like yours mean the world to us. We look forward to continuing to serve you and the team at MS Fire Equipment. Thanks again!