Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,177 reviews
LifeMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,177 approved reviews, newest moderated first
Ease of obtaining needed Rx. Friendly contacts. Manageable pricing. Good medical support. And it's working, down 15 lbs in 3 months!
By Krismaself
Response from LifeMD· Feb 19, 2026
We're happy to hear that you find our prescription process easy and our team friendly. We're glad our medical support and pricing work for you, and that you're seeing great results! LifeMD
Ursula was great! Very helpful!
By Ann
Response from LifeMD· Feb 19, 2026
We're happy to hear that you had such a positive experience! We appreciate your feedback and are so glad we could help you. LifeMD
Staci was very informative!
By Kenneth O.
Response from LifeMD· Feb 19, 2026
We're so glad to hear that you found the information helpful. Thank you for your feedback; we appreciate it! LifeMD
Bought a sleep medication which was prescribed by one of their physicians. It was worthless. I tried it , and 4 other people I know also tried it. Nothing. It’s called Ramelteon and it’s snake oil. When I complained they said pound salt and by the way you have an ongoing subscription for this stuff. Don’t fall for their sleep meds. And beware that you are signing up for a monthly obligation. The first sign of internet piracy. No refunds no questions.
By peter S.
Response from LifeMD· Feb 19, 2026
We appreciate you sharing this. We're sorry the medication didn't work for you and others, and that you're unhappy with our subscription and refund policies. We'll review your feedback regarding the medication's effectiveness and our policies. LifeMD
I had the most wonderful customer service experience with Helen on Life Md! She was so sweet, helpful, took her time , respectful! Thank you so much Helen from LifeMD. She needs a money raise seriously!!
By Jojo
Response from LifeMD· Feb 19, 2026
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the service you received. Thank you for taking the time to share your feedback. LifeMD
Virginia made my experience so easy, even when I had poor reception during the call. She made efforts to call me back when the call failed, and complete my registration process over the phone. She was very respectful and sweet from beginning to end, answered all of my many questions and even provided me with her feedback and experience with certain medications. I’ll definitely be recommending her service to my family and friends as well. Now I only wish I could meet and have drinks with her in person LOL! 🥂
By Andrea H.
Response from LifeMD· Feb 19, 2026
We're happy to hear that your registration was easy, despite the call issues. We appreciate that the support you received was respectful, helpful, and informative. Thank you for recommending us! LifeMD
LifeMD+ can quickly give you a Prescription but they don't tell you that they are now selling you that drug forever! Once you log into their Websites User Portal there is NO WHERE that it allows you to CANCEL that prescription. The only way I could find a way to contact them was logging into the account that I paid them with and tracing the transactions. BEWARE. I was able to cancel my subscription by calling their Help Line. I was told by the phone Representative to find the Help line was to get out of the User Portal and go to the LifeMD.com and find the help line there.
By Les A.
Response from LifeMD· Feb 19, 2026
We appreciate your feedback and regret you had difficulty canceling your prescription and finding our contact information. We'll review our website's user portal to improve the cancellation process and ensure our contact information is easily accessible. Thank you for bringing this to our attention. LifeMD
He has helped me soooo much ! Thanks for making this process painless !
By Meredith E.
Response from LifeMD· Feb 19, 2026
We're happy to hear that the process was painless and that we could be of assistance. Thank you for your positive feedback; it means a lot to us! LifeMD
